Lei Shi

User Experience Researcher at HearMe
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Contact Information
us****@****om
(386) 825-5501
Location
Boston, Massachusetts, United States, US

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Experience

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • User Experience Researcher
      • Oct 2022 - Present

      - In a team of four to conduct user research for this client’s product expansion to the teenage peer support market. - Conducted over 30 user interviews and compiled a series of marketing and product feature recommendation - Acting as a secret shopper and compiled a report of bugs and feature improvement report for the current version of the app - Other tasks include weekly briefings, building user persona, legal compliance research, and competitive analysis. - In a team of four to conduct user research for this client’s product expansion to the teenage peer support market. - Conducted over 30 user interviews and compiled a series of marketing and product feature recommendation - Acting as a secret shopper and compiled a report of bugs and feature improvement report for the current version of the app - Other tasks include weekly briefings, building user persona, legal compliance research, and competitive analysis.

    • France
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Technical Project Manager
      • Sep 2022 - Present

      - Led a team of seven to create models for the LV supply chain team to achieve digitalization and sales forecasting. - Performed EDA and gathered and created 14 features through consulting with the sales team. - Identified one geographical sales irregularity and developed SARIMA and boosted tree models. - Other duties include hosting weekly briefings with the client, data visualization, practicing agile, phase checking, etc. - Led a team of seven to create models for the LV supply chain team to achieve digitalization and sales forecasting. - Performed EDA and gathered and created 14 features through consulting with the sales team. - Identified one geographical sales irregularity and developed SARIMA and boosted tree models. - Other duties include hosting weekly briefings with the client, data visualization, practicing agile, phase checking, etc.

    • Market Research Analyst
      • Oct 2020 - Jun 2022

      As an industry research assistant in the new commerce group at Timebole Venture, I was responsible for sourcing emerging startups in the field and constructing analysis reports for investment managers' decision-making. Key Achievements: - Surveyed more than 60 pitches and made visits to eminent startups such as Ramen Talks and Chicecream. - Full participation in the research and due diligence of three investment target projects with one receiving approval from the investment committee. Show less

  • Goyal Lab at Boston University
    • Boston, Massachusetts, United States
    • GUI Designer for Ni-DAQ
      • May 2019 - Aug 2019

Education

  • Columbia University in the City of New York
    Master of Science - MS, Management Science
    2022 - 2024
  • Columbia Business School
    Master of Science - MS, Management Science
    2022 - 2023
  • Boston University
    Bachelor's degree, Electrical Engineering, Mechanical Engineering
    2016 - 2020

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