Access management

• Nov 2018 - Present

• Create and maintain system and process documentation• Creating user profiles• Working on Driver Edirectory server Health Check• Working on Driver Monitoring and Driver cache issue• Analyze and troubleshoot user profile• Reactivating user profiles.• Monitoring server’s functionality and restart services• Working on the Identity governance Application integration• Enable SSO integration• Creating Dynamic and static groups.• Grating access based on role based• Creating AD-city-ou based on location and AD-OU• Adding New Locality in IDM• Analysis of users in Change Auditor, Monitoring logs through servers and identifying the issues.• Daily operations activity report.• Deployment and Migrate Drivers from 3.6 to 4.5• Providing reports to Higher level and applications teams.• Managing User Access over windows (User Administration like setup and maintaining account, creating users and groups on Active directory, mapping user home space drive, New ID creation, terminate users account, Share path creation.• Managing Exchange mailbox permissions using Exchange management console tool.• Good knowledge on CyberArk PAM, creation of accounts in CyberArk and monitoring sessions• CyberArk Certified Trustee• Provisioning the access to business critical applications as business requirement.• Ensure execution of daily, weekly checks to ensure access is terminated for exit workers.• Liaise with Help Desk team members and application teams as business requirement.• Assist and support periodic internal and external IT audit.• Providing the on call support, during times of emergencies, outages and project planned work and available until the event is addressed.• Report directly managers and Directors regarding any non-compliance with monthly access re certification.

Associate trainee engineer

• Apr 2017 - Nov 2018

Incident Management

• Apr 2017 - Jan 2018