Sheryl Ferguson, CHRP

Vice President, Human Resources at iHR Advisory Services
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Contact Information
Location
CA
Languages
  • English Native or bilingual proficiency
  • French Elementary proficiency

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Credentials

  • CHRP
    HRPA - Human Resources Professionals Association
  • Human Resources Management Certification
    University of Toronto

Experience

    • Canada
    • Human Resources Services
    • 1 - 100 Employee
    • Vice President, Human Resources
      • Mar 2021 - Present

      Create and implement customized solutions to challenging HR situations by equipping leaders with the tools to create a positive work climate conducive to high performance organizations and teams. Provide innovative change strategies, leadership training & development workshops, wellness programs, disability management programs, creative problem-solving workshops, performance management programs, recruitment and retention programs as well as safety and hazard prevention programs. Create and implement customized solutions to challenging HR situations by equipping leaders with the tools to create a positive work climate conducive to high performance organizations and teams. Provide innovative change strategies, leadership training & development workshops, wellness programs, disability management programs, creative problem-solving workshops, performance management programs, recruitment and retention programs as well as safety and hazard prevention programs.

    • Canada
    • Broadcast Media Production and Distribution
    • 200 - 300 Employee
    • Senior Human Resources Business Partner (Production)
      • 2019 - 2020

      Advise, coach and partner with Senior Leaders on HR initiatives to align with business objectives and business needs for the Production department. Oversee operational HR Function and Employee Center, with a strong focus on policies, key reporting and increasing interdepartmental efficiencies. Advise, coach and partner with Senior Leaders on HR initiatives to align with business objectives and business needs for the Production department. Oversee operational HR Function and Employee Center, with a strong focus on policies, key reporting and increasing interdepartmental efficiencies.

    • Canada
    • Investment Management
    • 1 - 100 Employee
    • Human Resources Advisor
      • 2017 - 2019

      Responsible for managing and administering all HR programs, including full cycle recruitment of multiple positions simultaneously; performance management; compensation and benefits programs; HR operations; and HR policies and procedures. Manage the day‐to‐day HR operations, ensuring compliance with federal, provincial and local legal requirements, including employment standards, privacy, records management, occupational health and safety, and human rights compliance. Responsible for managing and administering all HR programs, including full cycle recruitment of multiple positions simultaneously; performance management; compensation and benefits programs; HR operations; and HR policies and procedures. Manage the day‐to‐day HR operations, ensuring compliance with federal, provincial and local legal requirements, including employment standards, privacy, records management, occupational health and safety, and human rights compliance.

    • Canada
    • Human Resources Services
    • 1 - 100 Employee
    • Human Resources Advisor
      • 2014 - 2017

      Provide HR services and advise Canadian and International companies with employees across Canada in a variety of industries including Oil and Gas, Information Technology, Manufacturing, Finance, Retail, Not-for-Profit etc. Maintain current knowledge on provincial employment legislation, human rights, contract law and best practices. Apply provincial employment standards and applicable employment legislation while advising clients on all employee situations. Provide guidance to up to 125 clients operating in 25 industries simultaneously. Establish trust and maintain strong relationships with business owners and senior executive clients validating all information provided in order to facilitate their decision making process on Canadian employment matters. Create, review, modify and advise on employee related matters and documentation including, but not limited to, employment contracts, compensation structure, performance management, and separation of employment.

    • Human Resources Generalist
      • 2014 - 2017

      Advise executives and managers on organizational policy issues and recommend needed changes. Analyze HR practices, and recommend employee relations, employment, compensation and benefits policies to establish competitive programs and ensure legal compliance. Achievements: • Successfully assisted with the launch a new company • Documented employee engagement increase by 25% based on my HR policy recommendations • Assisted with major HR policies overviews for 4 major clients. Advise executives and managers on organizational policy issues and recommend needed changes. Analyze HR practices, and recommend employee relations, employment, compensation and benefits policies to establish competitive programs and ensure legal compliance. Achievements: • Successfully assisted with the launch a new company • Documented employee engagement increase by 25% based on my HR policy recommendations • Assisted with major HR policies overviews for 4 major clients.

    • South Africa
    • Business Consulting and Services
    • 1 - 100 Employee
    • Human Resources Generalist/ Recruitment Specialist
      • 2013 - 2014

      Assigned a specific portfolio of dental practices. Responsible to review current practices, provide corrective measures and implement change with all stakeholders. Achievements: • Successful recruitment of various positions within the dental industry. • Implemented policies and procedures to improve financial and organizational goals, with 100% client satisfaction. Assigned a specific portfolio of dental practices. Responsible to review current practices, provide corrective measures and implement change with all stakeholders. Achievements: • Successful recruitment of various positions within the dental industry. • Implemented policies and procedures to improve financial and organizational goals, with 100% client satisfaction.

    • Canada
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Practice Manager
      • 2011 - 2013

      Managed all day-to-day administrative and clinical operations of dental practice with a staff of 15 employees. Achievements: • Successfully implemented new procedures both administrative and clinical to improve financial goals and increased profitability of practice to $3,500,000 annually. • Utilized Fortune Practice Management training to enhance the performance of the entire team. • Decreased patient wait times by an average of 20%. Managed all day-to-day administrative and clinical operations of dental practice with a staff of 15 employees. Achievements: • Successfully implemented new procedures both administrative and clinical to improve financial goals and increased profitability of practice to $3,500,000 annually. • Utilized Fortune Practice Management training to enhance the performance of the entire team. • Decreased patient wait times by an average of 20%.

    • Practice Manager
      • 2008 - 2011

      Successfully assisted with the takeover/new ownership of existing practice. Managed all day-to-day administration and clinical operations of dental practice with a staff of 10 employees. Achievements: • Implemented all new administrative and clinical policies/procedures for takeover/ new ownership of practice. • Smoothly transitioned existing employees to adhere to the philosophies of new owner through training and coaching. • Successfully implemented new procedures both administrative and clinical to improve financial goals and increased profitability of practice to $2,000,000 annually (an increase of 45%).

    • Instructor
      • 2008 - 2011

      Dental Assisting Program Levels I and II Instructor and Dental Practice Management Program Instructor Provided education for students to develop the skills, technical knowledge and clinical experience necessary to work in a professional, ethical and collaborative manner in a variety of settings. Achievements: • Successfully adapted teaching curriculum • 100% graduation rate among students Dental Assisting Program Levels I and II Instructor and Dental Practice Management Program Instructor Provided education for students to develop the skills, technical knowledge and clinical experience necessary to work in a professional, ethical and collaborative manner in a variety of settings. Achievements: • Successfully adapted teaching curriculum • 100% graduation rate among students

    • IT Services and IT Consulting
    • Dental Assistant
      • 1996 - May 2008

Education

  • University of Toronto
    Graduate Certificate, Human Resources Management
  • Career Canada College
    Diploma, Level 1 & 2 Dental Assistant
  • College Boreal
    French Studies

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