Experience

AMERIGAS PROPANE L.P.

• United States
• Oil and Gas
• 1 - 100 Employee

• Service Project Lead

  • Nov 2018 - Present

  Responsible for assisting with defining, delivering and continuously improving key Service process best practices. Work directly with Director of Field Integration and key stakeholders across the organization to design and shape service processes, work towards mastery of service best practices by the field resulting in meeting or exceeding Service KPI’s• Assist in driving strategic and process improvement initiatives for Service• Improve the Service solution & Service SOPs by developing simple and effective processes • Leverage KPIs to ensure adoption of Service SOPs and Service financial goals are met or exceeded• Identify additional financial opportunities with Service to contribute to AmeriGas’ overall goals Show less

• Site Readiness Lead

  • Jan 2012 - Nov 2018

  Innovate and manage data conversion and site readiness tasks and resources associated with SAP implementation• Define project goals, timelines and deliverables • Develop/execute data conversion and site readiness project/business continuity plans• Conduct legacy system due diligence, fit/gap and data cleansing efforts• Schedule and perform on-site district surveys and infrastructure assessments• Ensure data quality, integrity and completeness is maintained or improved• Document/communicate metrics and progress to project stakeholders• Frontline troubleshooting and ownership of district stabilization issues and resolution• Develop methods of innovation across the conversion and business implementation process Show less

• SAP Simplification Coordinator

  • Feb 2014 - Jul 2014

  Project Team lead role for implementation of first 6 SAP simplification enhancements:• Functional Integration Team Lead• Partner with business, functional and end users to define project goals, timelines and deliverables • Business liaison with Simplification Board and User Acceptance testers• Provide consistent direction, coordination and streamlining of system processes • Conduct collaborative meeting agendas• Document/communicate task completion metrics and progress to project stakeholders• SAP System enhancements: Sales Logistics Cockpit; SD Disputes/Credit Memos; Service; Data Collation; Meters; Budget/Pre Buy Contracts Show less