Experience

Victory Marketing Agency

• United States
• Advertising Services
• 1 - 100 Employee

• Billing Manager

  • Jan 2014 - Present



Gartner

• United States
• Information Services
• 700 & Above Employee

• Sr Specialist

  • Apr 2003 - Apr 2012

  •Review Order Packages for compliance with booking guidelines, contractual language and correct rates •Invoice engagements timely based on the terms stated in the contract •Process adjustments to engagements while maintaining the integrity of the data •Interface, maintain, and invoice all client-billable expenses within Projects •Process complete and accurate orders within 24 - 48 hours •Strictly adhere to booking guidelines and SOX •Increase cash flow - review accuracy of Clients invoices Show less



Allen Systems Group

• Naples, Florida Area

• Renewal Specialist

  • Oct 2000 - Apr 2003

  •Calculate maintenance figures for upcoming software renewals •Perform weekly tracking of maintenance renewals the account coordinators currently possesses. This information is tracked via spreadsheet and relayed to management. •Resolve customer complaints/inquiries regarding software maintenance figures •Follow-up with customers to confirm receipt of quotation and obtain signed acknowledgement •Generate invoice upon receipt of signed acknowledgement •Collect on past due invoices •Calculate maintenance figures for upcoming software renewals •Perform weekly tracking of maintenance renewals the account coordinators currently possesses. This information is tracked via spreadsheet and relayed to management. •Resolve customer complaints/inquiries regarding software maintenance figures •Follow-up with customers to confirm receipt of quotation and obtain signed acknowledgement •Generate invoice upon receipt of signed acknowledgement •Collect on past due invoices