Sheryl Netley

Lead Functional Consultant at Kerv Digital
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Contact Information
us****@****om
(386) 825-5501
Location
Ross-on-Wye, England, United Kingdom, UK

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LinkedIn User

I have worked with Sheryl at AlfaPeople. She is knowledgeable, diligent, hard working and a supportive team player. She is highly skilled in ITSM.

Sophie Oxley

Sheryl has been a true veteran for the go-to-market team at AlfaPeople - taking the challenge of bringing Microsoft-native ITSM to every Dynamics user head-on. Her expert knowledge of ITSM and willingness to take on new ideas has made her an absolute asset to the team. Sheryl has presented at multiple workshops and events run in collaboration with Microsoft. Both on and off stage Sheryl is consistently professional, organised, articulate and relatable for those a little nervous about digital transformation. Sheryl always brings a great vibe to the office and her positive attitude has empowered some of our strongest customer relationships.

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Credentials

  • 2023 Microsoft Most Valuable Professional (MVP)
    Microsoft
    Jul, 2023
    - Nov, 2024
  • Microsoft Certified: Azure Data Fundamentals
    Microsoft
    Jun, 2023
    - Nov, 2024
  • STEM Ambassador 15 hours of engagement 2020/2021
    STEM Learning
    Jul, 2021
    - Nov, 2024
  • Microsoft Certified: Power Platform Developer Associate
    Microsoft
    May, 2021
    - Nov, 2024
  • Microsoft Certified: Power Platform Functional Consultant Associate
    Microsoft
    May, 2021
    - Nov, 2024
  • Microsoft Certified: Power Platform App Maker Associate
    Microsoft
    Feb, 2021
    - Nov, 2024
  • Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert
    Microsoft
    Jan, 2021
    - Nov, 2024
  • Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate
    Microsoft
    Jan, 2021
    - Nov, 2024
  • Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate
    Microsoft
    Dec, 2020
    - Nov, 2024
  • Microsoft Certified Trainer 2020-2021
    Microsoft
    Sep, 2020
    - Nov, 2024
  • Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
    Microsoft
    May, 2020
    - Nov, 2024
  • Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
    Microsoft
    Apr, 2020
    - Nov, 2024

Experience

    • United Kingdom
    • Information Technology & Services
    • 200 - 300 Employee
    • Lead Functional Consultant
      • Sep 2023 - Present

    • Senior Functional Consultant
      • Jun 2021 - Sep 2023

      D365 & Power Platform Consultancy, harnessing the phenomenal potential of the Microsoft Power Platform technologies for social impact projects.

    • United Kingdom
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Dynamics 365 and Power Platform Consultant
      • Feb 2019 - Jun 2021

      Dynamics 365 CE Consultancy for Tisski's largest private, public and Government sector projects. Dynamics 365 CE Consultancy for Tisski's largest private, public and Government sector projects.

    • Denmark
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Enterprise Services Manager
      • Jan 2018 - Nov 2018

      Enterprise Service Management for UK based global customers and Service Management consultancy

    • Senior ITSM Consultant
      • Jan 2017 - Dec 2017

      Senior ITSM Consultant undertaking analysis, design and implementation of 3rd Party Service Management solutions on the Dynamics 365 platform

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Professional Services Consultant
      • Jan 2015 - Oct 2016

      Designing, configuring and delivering process management solutions for ITSM, HR, CSM, MSP Creation and delivery of one to one and scheduled classroom training Product demonstration and lead generation at ITSM industry events Designing, configuring and delivering process management solutions for ITSM, HR, CSM, MSP Creation and delivery of one to one and scheduled classroom training Product demonstration and lead generation at ITSM industry events

    • United Kingdom
    • Business Consulting and Services
    • 100 - 200 Employee
    • Business Applications Specialist
      • Aug 2011 - Jan 2015

      Leading implementation & configuration for service management systems Leading implementation & configuration for service management systems

    • United Kingdom
    • Government Administration
    • 1 - 100 Employee
    • Service Desk Manager
      • Apr 2010 - May 2011

      Team leader for 1st/2nd line ICT support

    • Principal Business Analyst
      • Jan 2008 - Apr 2010

      Business analysis, project management, systems consultancy

    • Systems Consultant
      • Jul 2000 - Dec 2007

      Database management, interface development, 3rd line support

Education

  • Royal Forest of Dean Grammar School

Community

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