Experience

Eden Futures

• United Kingdom
• Hospitals and Health Care
• 100 - 200 Employee

• IT Support Officer

  • Feb 2018 - Present

  experience with Zoho people, Zoho analytics, Zoho Forms, Zoho CRMExperience with management of CRM and HRMS systems including module creation, workflow management, data import and export.BI Analytics setup, import / export, report / dashboard creation and scheduling.Creation of web based forms, utilising rules to best effect for intuitive, user friendly forms.

• System Administrator

  • Mar 2016 - Feb 2018

  zoho peoplezoho crmzoho analytics



McCains FTG

• Grantham

• Technical Analyst

  • Oct 2012 - Sep 2015

  Logging safety audits and tracking findings to completion. Creation of purchase orders and ensuring payments are made on time. Ensuring accuracy of data entry and feeding back errors for correction. Use of SAP and Microstrategy database systems and HP Business Portal Creation of databases to track receipt and usage of stock, waste management, and production data. Identifying mistakes with wage payments and ensuring we receive correct amounts. Reporting of daily, weekly, and monthly data. Coaching and aiding colleagues. Identifying key mistakes in fundamental formulas which would be causing erroneous reporting. Filing of production paperwork Checking on stock deficiencies and liaising with other agencies to resolve situation Show less



Royal Air Force (RAF)

• Armed Forces
• 700 & Above Employee

• Flight Operations Assistant

  • Oct 2003 - Oct 2012

  Assisting pilots to achieve successful sorties by organizing and preparing documentation and equipment, prior to and during them being airborne. Preparing and briefing pilots daily on operations related matters up to executive level. Reliably working unassisted under pressure to achieve changing deadlines. Training and Evaluation of new incumbents. Introduction of formulas into spreadsheets which highlight data entry mistakes, reducing human error. Redesign of Excel spreadsheets incorporating formulas to make the statistics self updating, reducing peer workload. Working with various in house systems to push information up the chain of command. Attention to detail is key and crucial to flight safety. Submitting flight plans and making airspace bookings. Prioritising incoming information to make sure that pilots have important information promptly and liaising between agencies. Development of updated training briefs for beginner and advanced users. Carrying out airfield driving presentations to ensure visitor safety on airfield. Show less



Sodexho Defence Services

• Miscellaneous Stores Account Clerk

  • Jan 2001 - Sep 2003

  Data entry. Purchase Ledger. Stock Reconsiliation. Customer Service Data entry. Purchase Ledger. Stock Reconsiliation. Customer Service