Sheryl Dusek

Assistant Professor of Economics at Nashville State Community College
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Contact Information
us****@****om
(386) 825-5501
Location
Nashville, Tennessee, United States, US

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Dave Sobek, MBA

I worked with Sheryl for 10 years at BellSouth Business, when she was a Custom Deal Manager. I also worked with Sheryl in her role as a Tactical Pricing Manager. I have always been impressed with Sheryl’s broad-based business knowledge, her analytical and interpersonal skills, attention to detail, and the manner in which she supports her clients. Sheryl is a results-driven professional, who will contribute to the success of any organization.

Phil Rutledge, MS, MBA

I worked with Sheryl in my role as a Sales Engineer representing the outside customers to the internal Tactical Pricing organization. When a customer requested special pricing or contract terms, I sent the request to Sheryl. She was always willing to listen to the customer’s needs and looked for ways to give the Sales organization what we needed to win the customer’s business. When she was unable to meet the customer’s requested price point while maintaining BellSouth’s profit margin, she was creative in finding ways to modify the contract terms to offer a win/win a solution for the customer and BellSouth. Where BellSouth was unable to meet a customer’s request, Sheryl was great at explaining why so that the Sales person could talk intelligently with the customer. This was unique in that many of her peers would send a denial back without explaining why or how Sales could negotiate with the customer. My Sales teams won several large sales because of Sheryl’s customer focus and ability to look at the big picture.

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Credentials

  • Intermediate Python
    Data Camp
    Jul, 2020
    - Oct, 2024
  • Microsoft Office Specialist Excel 2016
    Microsoft
    Jul, 2018
    - Oct, 2024
  • SilverSneakers Fitness Instructor
    Tivity Health
    Feb, 2009
    - Oct, 2024
  • CPR & AED, Emergency Oxygen, 1st Aid
    American Safety & Health Institute
    Aug, 2022
    - Oct, 2024
  • ACE Group Exercise Instructor
    American Council on Exercise
  • ACSM Group Exercise Leader
    American College of Sports Medicine
  • Yoga Alliance E-RYT200
    Yoga Alliance

Experience

    • United States
    • Higher Education
    • 300 - 400 Employee
    • Assistant Professor of Economics
      • Aug 2017 - Present

      Design, develop, and instruct Micro- and Macroeconomics courses. Provide academic advising to students and assist in the professional development of adjunct faculty. Design, develop, and instruct Micro- and Macroeconomics courses. Provide academic advising to students and assist in the professional development of adjunct faculty.

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Pricing and Contracting Manager - AT&T
      • Nov 2015 - Jul 2017

      Partnered with Sales, Customers, Network Design Engineers, ICB and Strategic Pricing, Product Marketing, Legal, Billing, and other departments, to develop and manage custom deals, pricing, and contracts for AT&T Telepresence Solution Service in the US and MOW (Most of World). Held direct ownership of the overall pricing effort, including all escalations, across various organizations and time zones. Maintained an in-depth knowledge of the customer network and related requirements. Assisted with design and proposed solution, recommending alternatives when appropriate. Developed and negotiated pricing, contract terms, and conditions. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Mentor - College of Graduate Business
      • Jan 2015 - Oct 2015

      Mentored students in WGU’s MBA Program, providing critical assistance in student educational planning and progress. Mentored students in WGU’s MBA Program, providing critical assistance in student educational planning and progress.

    • United States
    • Higher Education
    • 200 - 300 Employee
    • Economics Instructor
      • Mar 2009 - Aug 2014

      Taught Micro- and Macroeconomics courses in traditional, hybrid, and online formats. Designed, developed, and implemented 2 new hybrid courses, and 2 first ever 100% online economics courses using D2L Online Learning MGMT System. Taught Micro- and Macroeconomics courses in traditional, hybrid, and online formats. Designed, developed, and implemented 2 new hybrid courses, and 2 first ever 100% online economics courses using D2L Online Learning MGMT System.

    • India
    • Dairy
    • 1 - 100 Employee
    • Director, Financial Planning & Analysis
      • Nov 2006 - May 2008

      Drove the integration of the newly acquired Health Support Division (AXIA) into Healthways’ forecast and budget cycle. Designed the process and built the model to support detailed development of a $180M FY08 New Sales Revenue Plan. Created a wide variety of reports and presentations to guide critical decision making. Acted as dedicated finance support for Business Development, Alliances, and Marketing Departments. Developed and managed activities for the Financial Leadership Program (FLP), creating a pipeline of qualified finance talent within the company. Show less

    • United States
    • Information Services
    • Tactical Pricing Manager
      • Jul 2003 - May 2006

      Developed and managed competitive market-based pricing of multi-million-dollar contracts for a 9-State Region. Tracked competitive price points and price-to-win by geographic area to facilitate more informed pricing decisions. Created and compared competitive solutions and developed custom contracts protecting revenue and margins for hundreds of requests monthly. Developed and negotiated pricing, terms, and conditions, and provided guidance and alternative recommendations. Advised Senior Management of financial risks and potential gains that could result from custom offers. Minimized the risk of litigation and PSC inquiries by maintaining on-going understanding of all regulations, policies, and standards for creating contracts. Proactively recommended workflow changes to Management, speeding up the pricing process by providing turnkey models, thereby reducing turnaround time for Sales Representatives. Show less

    • Custom Deal Manager
      • Aug 2001 - Jun 2003

      Developed and negotiated Master Service and Volume & Term (V&T) Agreements to support Large Customer retention, reacquisition, and growth initiatives. Provided business analysis and support to the pre-sales process by investigating the business and technical feasibility of custom product and service requests. Led cross-functional project teams in the development of customer service enhancements for the Large Customer base. Directed the resolution of complex legal, regulatory, and policy issues affecting the structure, pricing, and implementation of unique arrangements with customers. Show less

    • Product Manager
      • Apr 1998 - Jul 2001

      Worked with account teams to identify the product features and functionality required to meet customers’ business needs. Assessed market opportunities versus resource requirements to determine product enhancement strategies. Developed and implemented product marketing strategies to retain customer base and increase market penetration. Managed all aspects of vendor relations including contract negotiations and assignment of roles and responsibilities.

    • Pricing Manager, Local Services
      • May 1997 - Mar 1998

      Led team charged with developing a rate rebalancing strategy to ensure that business products and services were priced consistently relative to each other, the competition, and the changing market. Estimated the revenue impact of proposed strategies and associated product migrations. Provided ad-hoc pricing analyses to support local services product managers.

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Marketing Analyst
      • May 1996 - Mar 1997

      Managed the development and implementation of a targeted marketing program designed to increase customer satisfaction, decrease churn, and increase revenue by $1M per month. Managed the development and implementation of a targeted marketing program designed to increase customer satisfaction, decrease churn, and increase revenue by $1M per month.

Education

  • MTSU Graduate Studies
    Data Science Graduate Certificate
    2020 - 2021
  • Clemson University
    Master of Arts - MA, Applied Economics
  • Hobart and William Smith Colleges
    Bachelor of Arts - BA, Double Major - Economics and Psychology

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