Sherryann Phillips
Insurance and Risk Analyst at Boardwalk- Claim this Profile
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Bio
Experience
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Boardwalk
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Canada
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Real Estate
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300 - 400 Employee
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Insurance and Risk Analyst
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Mar 2022 - Present
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Federated Insurance Company of Canada
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Canada
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Insurance
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200 - 300 Employee
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Claims Representative
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Jul 2017 - Apr 2022
Assist with claims set up, Complete AR spreadsheets, Adjuster & Subrogation recovery, Educate clients, Adhere to confidentiality, regulatory and company policies, Assist adjusters with daily requests ie. Police reports, Recovery cheques etc. Assist with claims set up, Complete AR spreadsheets, Adjuster & Subrogation recovery, Educate clients, Adhere to confidentiality, regulatory and company policies, Assist adjusters with daily requests ie. Police reports, Recovery cheques etc.
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Northbridge Insurance
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Canada
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Insurance
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700 & Above Employee
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Customer Service Representative
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Jul 2017 - Apr 2022
Assist with claims set up, Complete AR spreadsheets, Adjuster & Subrogation recovery, Educate clients, Adhere to confidentiality, regulatory and company policies
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Client Services Representative
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Jul 2017 - Nov 2021
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TD Insurance
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Canada
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Insurance
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700 & Above Employee
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Subrogation Analyst Level 2
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Jan 2012 - Jan 2016
Implemented new corporate wide role and responsibilities, Analyzed and implemented new processes to drive client satisfaction, Analyzed and implemented new processes to drive client satisfaction, Improve people skills and maintain relationships
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Subrogation Analyst Level 2
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Jan 2012 - Jan 2016
Implemented new corporate wide role and responsibilities, Analyzed and implemented new processes to drive client satisfaction, Analyzed and implemented new processes to drive client satisfaction, Improve people skills and maintain relationships
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WestJet
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Canada
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Airlines and Aviation
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700 & Above Employee
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Customer Service Agent
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Jun 2004 - Aug 2007
Assist with guest check-in, kiosk, baggage, gate and complaint solutions. Provide safe customer service through policy and procedure adherence. Complete reservation bookings and changes including accepting payment Assist with guest check-in, kiosk, baggage, gate and complaint solutions. Provide safe customer service through policy and procedure adherence. Complete reservation bookings and changes including accepting payment
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Education
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Royal Roads University
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Southern Alberta Institute of Technology (SAIT)
Diploma of Education, Business Administration and Management, General