Education Quality Manager

• Dec 2022 - Present

Education Manager

• May 2020 - Dec 2022

- Lead and manage teachers and professional staff, including supervision, performance management, mentoring and coaching to ensure best outcomes for staff and organisation- Coordinate timetabling, teaching loads, maintenance of staff professional and vocational currency and student progress- Promote the Vision and goals of the Institute both internally and externally- Lead the team to design, develop, deliver and evaluate high quality vocational education and training for students and clients - Improve the quality of teaching and learning through a student based approach to maximise student engagement, retention, satisfaction and a positive teaching environment, - Identify and implement new strategies and innovation to ensure ongoing growth, to maximise and promote commercial activity- Work collaboratively with internal clients across the business to identify and support business growth and build key partnerships with industry and employers- Ensure compliance with all legislation, regulatory standards, government and governance requirements, quality processes, financial delegations and Institute policies Show less

Teacher

• 2015 - May 2020

– Design and develop assessment tools, instruments and resources in accordance with training packages adhering to regulatory standards. Actively participated in Quality Improvement Program to ensure compliance within the AHC package.– Participate and lead validation sessions and coordinate the validation schedule to ensure compliance with regulatory requirements. – Participate in informal moderation of assessments as part of a supportive team environment and peer to peer development.– Maximise student engagement through delivering high quality, innovative lessons and resources. Engaging students with industry partners, delivering and assessing in real world situations. – Ensure all policies and procedures are followed relevant to funding and regulatory requirements, by managing and monitoring student attendance and engagement, marking and publishing results within allocated timelines.– Participate in Open Nights and Taster Days to engage students and promote Chisholm as the ‘Institute of Choice’. Show less

Team Leader

• 2016 - 2018

– Undertake strategic site assessments on public and private lands to map invasive plants species. – Strategically plan and implement invasive plant removal to ensure positive environmental outcomes. – Liaise with the public and stakeholders to ensure understanding of environmental outcomes and foster community engagement associated with the project. – Assist in grant applications to access funding through government organisations adhering to all regulatory requirements. – Manage budgets, schedules and bush regeneration teams on multiple sites for effective project delivery. – Maintaining WHS standards for all stakeholders, including risk assessments and staff safety inductions on all sites. Mange and store documentation in an accessible secure format. – Monitor and report on project outcomes adhering to funding requirements. Show less

Green Army Supervisor and Team Leader

• 2015 - 2016

– Supervise and lead teams undertaking conservation work in the Green Army Program. – Deliver training and assessment of participants undertaking training in accredited units from AHC training package. – Implement and maintain WHS standards. Complete risk assessments and inductions for all participants to support a safe working environment. – Report on project outcomes and KPIs adhering to regulatory requirements. – Adapt delivery using various communication strategies for community engagement programs, environmental workshops for various local and international participants. – Resolve complaints to ensure positive outcomes and minimise dissatisfied participants. Show less

Park Assistant

• 2014 - 2015

– Engage in vegetation management and perform fauna monitoring. – Engage and educate public and community groups on environmental issues. – Participate and promote interpretive displays and exhibits. – OHS monitoring and reporting adhering to organisational requirements. – Work collaboratively with internal business teams and external agencies to ensure successful project outcomes. – Monitor and record environmental outcomes to ensure continuous improvement and funding. – Engage in vegetation management and perform fauna monitoring. – Engage and educate public and community groups on environmental issues. – Participate and promote interpretive displays and exhibits. – OHS monitoring and reporting adhering to organisational requirements. – Work collaboratively with internal business teams and external agencies to ensure successful project outcomes. – Monitor and record environmental outcomes to ensure continuous improvement and funding.

Store Manager

• 2012 - 2013

– Responsible for all retail store functions across three stores including the flagship clearance store. – Coordinate new store opening, including recruitment induction and training of new staff. – Schedule and manage wage budgets for a team of 20 ongoing staff, increasing to 35 during peak trade seasons. – Supervising and managing staff in the day to day functions, communicating and implementing the company’s vision. – Coordinating and accommodating events including shopping bus tours. This included scheduling 20 bus tours and hundreds of shoppers within weekend trade and managing promotional activities associated with tours. – Ensure adherence to all WHS requirements by conducting and maintain a safe workplace observing all company policies and procedures. – Coordinate stocktake, audits and implement loss prevention strategies. Show less

Store Manager

• 2002 - 2010

– Responsible for all retail store functions across three stores including the flagship clearance store.– Coordinate new store opening, including recruitment induction and training of new staff.– Schedule and manage wage budgets for a team of 20 ongoing staff, increasing to 35 during peak trade seasons. – Supervising and managing staff in the day to day functions, communicating and implementing the company’s vision. – Coordinating and accommodating events including shopping bus tours. This included scheduling 20 bus tours and hundreds of shoppers within weekend trade and managing promotional activities associated with tours. – Ensure adherence to all WHS requirements by conducting and maintain a safe workplace observing all company policies and procedures.– Coordinate stocktake, audits and implement loss prevention strategies. Show less

Store Manager

• 2004 - 2006

– Brand ambassador within the New Zealand region. Lead a team of managers to live and promote the company values. To build the brand in a new and emerging retail market. – Promote and lead open communication channels between corporate Head Office and New Zealand division to ensure high standard of business operations.– Improve stock availability through forecast modelling to accommodate appropriate stock replenishment in a seasonal market. – Contributed to the operational team to ensure appropriate non-retail supplies were available to support merchandising and promotional sales inline with national marketing campaigns. – Coordinate new store opening, by liaising with site managers, contractors, shop fitters and leasing teams. – Recruitment, induction and training of new staff for new store openings and seasonal roles across the Auckland region. Show less