Compliance Administrator

• Nov 2020 - Present

Unemployed

• Apr 2020 - Nov 2020

Operational Support Assistant 2

• Sep 2007 - Apr 2020

In this capacity, I ensured the completion of release documents in compliance with state regulatory guidelines while working in collaboration with third-party vendors. I drafted detailed written procedures according to organizational policy and guidelines. I identified and resolved issues and problems by gathering, organizing, and providing relevant information. I introduced multiple process improvements and tested system modifications to prepare for implementation. I collaborated with BTI to develop automated reports for increasing productivity. I trained others on processes as well as new implementations to include our TCS vendor. I ensured compliance by running, manipulating, and reviewing multiple reports.

Processor 2

• Aug 2004 - Sep 2007

In this capacity, I executed assigned tasks and functions within predefined time constraints. I ran and manipulated reports to gather work for completion. I completed lien releases and ensured adherence to compliance and regulatory guidelines.