Sherry Lieng

Store Manager at Gong Cha Group
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Contact Information
us****@****om
(386) 825-5501
Location
Santa Clara, California, United States, US
Languages
  • Chinese Professional working proficiency
  • English Native or bilingual proficiency

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Bio

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Credentials

  • ServSafe Manager
    Gong Cha USA - CALIFORNIA
    Feb, 2018
    - Nov, 2024
  • ServSafe Manager
    Jamba
    Feb, 2017
    - Nov, 2024

Experience

  • Gong Cha Group
    • Food & Beverages
    • 1 - 100 Employee
    • Store Manager
      • Feb 2018 - Present

      Multiple Unit Store Management. Hiring and Recruiting. Training and Development. Build Community Connections. Promote and Organize Fundraising/Corporate Events. Support Corporate Growth. Dissect and Improve Sales Trends. Inventory Data Control/Analysis. Uphold Company Standards/Mission. Support Franchisee Direction in Managerial Protocols and Systems. Generate Employee Performance Evaluations. Multiple Unit Store Management. Hiring and Recruiting. Training and Development. Build Community Connections. Promote and Organize Fundraising/Corporate Events. Support Corporate Growth. Dissect and Improve Sales Trends. Inventory Data Control/Analysis. Uphold Company Standards/Mission. Support Franchisee Direction in Managerial Protocols and Systems. Generate Employee Performance Evaluations.

  • Jamba
    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • General Manager
      • Feb 2016 - Feb 2018

      Ensure Great Customer Satisfaction. Monitored and Organized Inventory Data. Planning Corporate and Fundraising Events. Make in-store adjustments in order to hit Company Targets. Weekly ReportsTrack and dissect Sales Progress/Trends. Ensure staff operated efficiently.Recruited and Interviewed.Conducted Performance Evaluations to Discuss with staff. Training and Building a strong staff. Scheduling. Prompt Cash Management. Delegation and Correct Actions. Show less

    • Assistant Manager
      • Apr 2015 - Jan 2016

      Track and dissect weekly sales progress/trends. Support Corporate Events Planning. Created weekly sales reports.Analyzed and interpreted sales data for weekly meetings.Ensure staff operated efficiently by controlling labor cost goals.Recruited and Interviewed potential candidates. Evaluated staff members performance while identifying hiring and training needs. Trained new-hires to their best potential. Scheduling. Monitored and organized Inventory Data. Ensure Customer Satisfaction goals were met. Execute Cash Management duties. Ensure the team adhere to Company level Standards to Operational procedures through Delegation and Action Correction. Show less

Education

  • San Jose
    Accounting
    2020 - 2022
  • San Jose
    Human Resources
    2020 - 2022

Community

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