Fraud & Risk Analyst

• May 2023 - Present

Vice President/Operations Manager

• Oct 2019 - Sep 2022

Responsible for managing a Fraud Disputes team consisting of four direct reports and twenty- five indirect reports. Ensured that disputes investigations were conducted timely and thoroughly according to Regulation E requirements, monitored and detected new fraud trends, wrote procedures and ensured that they were adhered to. Responsible for managing a Fraud Disputes team consisting of four direct reports and twenty- five indirect reports. Ensured that disputes investigations were conducted timely and thoroughly according to Regulation E requirements, monitored and detected new fraud trends, wrote procedures and ensured that they were adhered to.

Fraud Analyst

• Apr 2018 - Oct 2019

Reviewed and monitored reporting to detect fraud and prevent losses due to wire fraud, ACH fraud, romance scams or any other online criminal activity. Worked with law enforcement and state agencies regarding elder abuse. Reviewed and monitored reporting to detect fraud and prevent losses due to wire fraud, ACH fraud, romance scams or any other online criminal activity. Worked with law enforcement and state agencies regarding elder abuse.

Director of Compliance & Risk Management/BSA Officer

• Jan 2013 - Apr 2018

Responsible for Compliance/BSA Program for the credit union. Manage the card program, and manage all fraud for the credit union. Worked directly with NCUA and state examiners, law enforcement, and led investigations into all fraud types in the credit union. Submitted all SARS and unusual activity reports to government. Responsible for Compliance/BSA Program for the credit union. Manage the card program, and manage all fraud for the credit union. Worked directly with NCUA and state examiners, law enforcement, and led investigations into all fraud types in the credit union. Submitted all SARS and unusual activity reports to government.