Experience

Horizon Health Services

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Accounts Receivable Specialist

  • Apr 2016 - Present



Community Papers of Western New York, LLC

• Cheektowaga, New York

• Adminstrative Assistant

  • Apr 2015 - Jan 2016

  • Provide assistance to the Sales Representatives: insertion orders, documentations, calls to clients to schedule meetings, collection of payments, changes in orders, delivery/pick up of proof copy, advertising ads. • Account receivables of payments made by clients into their account, produce and provide invoicing. • Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system. Answered telephones and transferred calls to… Show more • Provide assistance to the Sales Representatives: insertion orders, documentations, calls to clients to schedule meetings, collection of payments, changes in orders, delivery/pick up of proof copy, advertising ads. • Account receivables of payments made by clients into their account, produce and provide invoicing. • Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system. Answered telephones and transferred calls to appropriate team members. • Sorted and distributed incoming communication data, including faxes, letters and emails. • Provide weekly reports to appropriate departments. • Reconciliation of drawer and bank deposit with follow up to the Finance Department. • Data entry of daily log of representative. • Maintain client files. Show less • Provide assistance to the Sales Representatives: insertion orders, documentations, calls to clients to schedule meetings, collection of payments, changes in orders, delivery/pick up of proof copy, advertising ads. • Account receivables of payments made by clients into their account, produce and provide invoicing. • Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system. Answered telephones and transferred calls to… Show more • Provide assistance to the Sales Representatives: insertion orders, documentations, calls to clients to schedule meetings, collection of payments, changes in orders, delivery/pick up of proof copy, advertising ads. • Account receivables of payments made by clients into their account, produce and provide invoicing. • Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system. Answered telephones and transferred calls to appropriate team members. • Sorted and distributed incoming communication data, including faxes, letters and emails. • Provide weekly reports to appropriate departments. • Reconciliation of drawer and bank deposit with follow up to the Finance Department. • Data entry of daily log of representative. • Maintain client files. Show less



Dr.Alison Zuccala

• Orchard Park, New York

• Adminstrative Assistant

  • Dec 2013 - Apr 2015

  Part time position • Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system. Answered telephones and transferred calls to appropriate staff members. • Interacted with staff, vendors and visitors on a daily basis. • Schedule all client appointments, manage patient reception intakes Part time position • Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system. Answered telephones and transferred calls to appropriate staff members. • Interacted with staff, vendors and visitors on a daily basis. • Schedule all client appointments, manage patient reception intakes



Summit Educatioal Resources

• Manager of Student Consumer Services

  • 2011 - 2013

  • Managed client reception and client services coordination. • Maintained the office files; retrieved and organized information for individual employees and clients. • Established and implemented administrative policies and procedures for the office. • Supported staff effectively in assigned project-based work. • Responsible for providing training and orientation to new employees. Assigned and regulated clerical/secretarial functions – Delegated work responsibilities among… Show more • Managed client reception and client services coordination. • Maintained the office files; retrieved and organized information for individual employees and clients. • Established and implemented administrative policies and procedures for the office. • Supported staff effectively in assigned project-based work. • Responsible for providing training and orientation to new employees. Assigned and regulated clerical/secretarial functions – Delegated work responsibilities among the office personnel. • Designed filing systems and arranged the procedures for maintaining records – Maintained the office budget and secured the personnel files. • Supervised the supply of office equipment, health and safety policies, and customer service. • Presented financial and work status to the senior management – also, role in organization’s policies and decisions. • Trained the newcomers regarding office procedures and policies. • Assisted the accounting departments in generating staff payroll on a bi-weekly basis. • Supervised subordinates in performing administrative tasks and responsibilities. • Administered the work flow status of the employees properly. • Managed and verified payrolls and invoices on a timely basis. • Maintained all the records and employee registers with optimum confidentiality. • Provided support and performed regular QA reviews for client intake, registration and scheduling • Performed the hiring, training, and termination of employees. • Support Doctors by screening and sorting documents, telephone calls, scheduling appointments, arranging schedules, maintaining office files and patient records • Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system. • Answered telephones and transferred calls to appropriate staff members. • Sorted and distributed incoming communication data, including faxes, letters and emails. Show less • Managed client reception and client services coordination. • Maintained the office files; retrieved and organized information for individual employees and clients. • Established and implemented administrative policies and procedures for the office. • Supported staff effectively in assigned project-based work. • Responsible for providing training and orientation to new employees. Assigned and regulated clerical/secretarial functions – Delegated work responsibilities among… Show more • Managed client reception and client services coordination. • Maintained the office files; retrieved and organized information for individual employees and clients. • Established and implemented administrative policies and procedures for the office. • Supported staff effectively in assigned project-based work. • Responsible for providing training and orientation to new employees. Assigned and regulated clerical/secretarial functions – Delegated work responsibilities among the office personnel. • Designed filing systems and arranged the procedures for maintaining records – Maintained the office budget and secured the personnel files. • Supervised the supply of office equipment, health and safety policies, and customer service. • Presented financial and work status to the senior management – also, role in organization’s policies and decisions. • Trained the newcomers regarding office procedures and policies. • Assisted the accounting departments in generating staff payroll on a bi-weekly basis. • Supervised subordinates in performing administrative tasks and responsibilities. • Administered the work flow status of the employees properly. • Managed and verified payrolls and invoices on a timely basis. • Maintained all the records and employee registers with optimum confidentiality. • Provided support and performed regular QA reviews for client intake, registration and scheduling • Performed the hiring, training, and termination of employees. • Support Doctors by screening and sorting documents, telephone calls, scheduling appointments, arranging schedules, maintaining office files and patient records • Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system. • Answered telephones and transferred calls to appropriate staff members. • Sorted and distributed incoming communication data, including faxes, letters and emails. Show less



Genesis Community Spport Services/Student Consum

• Getzville, NY

• Program Assistant

  • Aug 2011 - Jun 2012

  Preformed program assistance to both Directors of Genesis Community Support Services and Student Consumer Services. • Monitor Care Manager Database performance, billing, payroll audit • Coordinate client placement with appropriate staff • Correspond with Care Coordination Agencies • Submits all daily/weekly/monthly/ paperwork by specified deadlines • Complies with agency incident Reporting Policies and Procedures • Performed the hiring, training and termination of… Show more Preformed program assistance to both Directors of Genesis Community Support Services and Student Consumer Services. • Monitor Care Manager Database performance, billing, payroll audit • Coordinate client placement with appropriate staff • Correspond with Care Coordination Agencies • Submits all daily/weekly/monthly/ paperwork by specified deadlines • Complies with agency incident Reporting Policies and Procedures • Performed the hiring, training and termination of employees • Maintained all employee personnel files • Supervised , evaluated, disciplined Direct Care Employees with accordance to Agency policies • WRAP program – provided parent assistance, advocate, and mentoring Show less Preformed program assistance to both Directors of Genesis Community Support Services and Student Consumer Services. • Monitor Care Manager Database performance, billing, payroll audit • Coordinate client placement with appropriate staff • Correspond with Care Coordination Agencies • Submits all daily/weekly/monthly/ paperwork by specified deadlines • Complies with agency incident Reporting Policies and Procedures • Performed the hiring, training and termination of… Show more Preformed program assistance to both Directors of Genesis Community Support Services and Student Consumer Services. • Monitor Care Manager Database performance, billing, payroll audit • Coordinate client placement with appropriate staff • Correspond with Care Coordination Agencies • Submits all daily/weekly/monthly/ paperwork by specified deadlines • Complies with agency incident Reporting Policies and Procedures • Performed the hiring, training and termination of employees • Maintained all employee personnel files • Supervised , evaluated, disciplined Direct Care Employees with accordance to Agency policies • WRAP program – provided parent assistance, advocate, and mentoring Show less



Genesis

• Buffalo, NY

• Program Assistant

  • Nov 2007 - Aug 2011

  Same as above while with Genesis until business was sold/merged with Summit Educational Resources. • Monitor Care Manager Database performance, billing, payroll audit • Coordinate client placement with appropriate staff • Correspond with Care Coordination Agencies • Submits all daily/weekly/monthly/ paperwork by specified deadlines • Complies with agency incident Reporting Policies and Procedures • Performed the hiring, training and termination of employees • Maintained all… Show more Same as above while with Genesis until business was sold/merged with Summit Educational Resources. • Monitor Care Manager Database performance, billing, payroll audit • Coordinate client placement with appropriate staff • Correspond with Care Coordination Agencies • Submits all daily/weekly/monthly/ paperwork by specified deadlines • Complies with agency incident Reporting Policies and Procedures • Performed the hiring, training and termination of employees • Maintained all employee personnel files • Supervised , evaluated, disciplined Direct Care Employees with accordance to Agency policies • WRAP program – provided parent assistance, advocate, and mentoring Show less Same as above while with Genesis until business was sold/merged with Summit Educational Resources. • Monitor Care Manager Database performance, billing, payroll audit • Coordinate client placement with appropriate staff • Correspond with Care Coordination Agencies • Submits all daily/weekly/monthly/ paperwork by specified deadlines • Complies with agency incident Reporting Policies and Procedures • Performed the hiring, training and termination of employees • Maintained all… Show more Same as above while with Genesis until business was sold/merged with Summit Educational Resources. • Monitor Care Manager Database performance, billing, payroll audit • Coordinate client placement with appropriate staff • Correspond with Care Coordination Agencies • Submits all daily/weekly/monthly/ paperwork by specified deadlines • Complies with agency incident Reporting Policies and Procedures • Performed the hiring, training and termination of employees • Maintained all employee personnel files • Supervised , evaluated, disciplined Direct Care Employees with accordance to Agency policies • WRAP program – provided parent assistance, advocate, and mentoring Show less



Busy Bee Family Day Care

• Hamburg, NY

• Owner/Director

  • Oct 1997 - Sep 2008

  • Provided an age appropriate and enriching environment for children ranging from six weeks to twelve years • Hired and supervised employee • Obtained and prepared client information files • Scheduled employee and submitted payroll • Prepared financial statements to clients • Facilitated employee supervision and evaluations • Ensured that all NYS Regulations / Laws were followed and maintained • Provided an age appropriate and enriching environment for children ranging from six weeks to twelve years • Hired and supervised employee • Obtained and prepared client information files • Scheduled employee and submitted payroll • Prepared financial statements to clients • Facilitated employee supervision and evaluations • Ensured that all NYS Regulations / Laws were followed and maintained



OLV Infant Home

• Lackawanna, NY

• Residential Manager

  • 1980 - 1997

  started reception weekends, DCS, unit manager, to residential manager of their 1st IRA. Residential Manager • Responsible for entire residence/residential care • Scheduling of staff for three shifts • Supervision and evaluation of employee • Responsible for petty cash and house purchase requisitions for residence • Time sheet submission to personnel department • Prospective employee interviewing and termination of employee in conjunction with the personnel… Show more started reception weekends, DCS, unit manager, to residential manager of their 1st IRA. Residential Manager • Responsible for entire residence/residential care • Scheduling of staff for three shifts • Supervision and evaluation of employee • Responsible for petty cash and house purchase requisitions for residence • Time sheet submission to personnel department • Prospective employee interviewing and termination of employee in conjunction with the personnel department • Requisition for grounds care • Arranging of transportation of clients • Setting appointments for clients • Ensuring of Client programs completed • Office support skills • Perform any other duties directed by supervisor • UNIT MANAGER • Performed same responsibilities as above, except location were a unit within a facility • .DIRECT CARE STAFF • Personal care and programming of consumers • OMRDD Medication Certification • Medical Care i.e.: trachea care, stoma care, g-tube care/feedings • Cleaning responsibilities of unit • RECEPTIONIST • Responsible for typing and filing • Answered the phone lines and connecting to the proper individual • Greeting and directing individual to areas within the facility Show less started reception weekends, DCS, unit manager, to residential manager of their 1st IRA. Residential Manager • Responsible for entire residence/residential care • Scheduling of staff for three shifts • Supervision and evaluation of employee • Responsible for petty cash and house purchase requisitions for residence • Time sheet submission to personnel department • Prospective employee interviewing and termination of employee in conjunction with the personnel… Show more started reception weekends, DCS, unit manager, to residential manager of their 1st IRA. Residential Manager • Responsible for entire residence/residential care • Scheduling of staff for three shifts • Supervision and evaluation of employee • Responsible for petty cash and house purchase requisitions for residence • Time sheet submission to personnel department • Prospective employee interviewing and termination of employee in conjunction with the personnel department • Requisition for grounds care • Arranging of transportation of clients • Setting appointments for clients • Ensuring of Client programs completed • Office support skills • Perform any other duties directed by supervisor • UNIT MANAGER • Performed same responsibilities as above, except location were a unit within a facility • .DIRECT CARE STAFF • Personal care and programming of consumers • OMRDD Medication Certification • Medical Care i.e.: trachea care, stoma care, g-tube care/feedings • Cleaning responsibilities of unit • RECEPTIONIST • Responsible for typing and filing • Answered the phone lines and connecting to the proper individual • Greeting and directing individual to areas within the facility Show less