Sherry Dean
Solar Application Processor for SRP at i-TEK SOLUTIONS, LLC- Claim this Profile
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Bio
Credentials
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Build a Successful Career in Project Management
LinkedInJul, 2023- Nov, 2024
Experience
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i-TEK SOLUTIONS, LLC
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Solar Application Processor for SRP
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May 2022 - Present
• Review Residential Interconnection Applications for Solar Power within the Distributed Energy Resource Program. • Ensure consistency throughout all documentation in the application process, including the Residential Interconnection Application, Interconnection Agreement, Purchase Contracts, Leases, Contractor Site Plans, and Electrical/Engineering Drawings. • Coordinate with SRP Customers and Installers to resolve concerns throughout the application process, while providing exceptional customer service. • Assist with projects such as merging data from old work management systems to new systems. • Process Change Requests from Installers. Show less
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Banner Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Customer Experience Representative
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Aug 2021 - Jan 2022
• Verified patient demographics, insurance eligibility benefits, and scheduled appointments while adhering to HIPAA privacy policies. • Registered new and established patients in front office for primary care clinic, while providing exceptional customer service. • Administered COVID-19 health screenings. • Processed co-pays at time of services. • Verified patient demographics, insurance eligibility benefits, and scheduled appointments while adhering to HIPAA privacy policies. • Registered new and established patients in front office for primary care clinic, while providing exceptional customer service. • Administered COVID-19 health screenings. • Processed co-pays at time of services.
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Spectrum Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Patient Service Representative
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Aug 2020 - May 2021
• Provided highest standard of patient-centered customer service while registering arriving patients into Emergency Department and Lab. • Verified patient demographics and insurance policies, while adhering to HIPAA privacy policies. • Processed co-pays at time of services. • Served as Switchboard Operator for hospital. • Managed discrepancies on Work Queues. • Followed document protocols to safeguard confidentiality of patient records. • Provided highest standard of patient-centered customer service while registering arriving patients into Emergency Department and Lab. • Verified patient demographics and insurance policies, while adhering to HIPAA privacy policies. • Processed co-pays at time of services. • Served as Switchboard Operator for hospital. • Managed discrepancies on Work Queues. • Followed document protocols to safeguard confidentiality of patient records.
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Mecosta County
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Big Rapids, Michigan, United States
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Placement Officer for Community Corrections
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Jun 2016 - Oct 2018
• Managed offenders who were court ordered to complete community service. • Affixed GPS & Alcohol tethers (ankle monitors) on defendants. • Administered drug tests, breathalyzer tests, and fingerprinting. • Communicated progress to District/Circuit Court Probation Officers. • Responsible for record keeping, answering phones, front desk assistance, and preparing written communication between court offices. • Managed offenders who were court ordered to complete community service. • Affixed GPS & Alcohol tethers (ankle monitors) on defendants. • Administered drug tests, breathalyzer tests, and fingerprinting. • Communicated progress to District/Circuit Court Probation Officers. • Responsible for record keeping, answering phones, front desk assistance, and preparing written communication between court offices.
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Manitowoc Foodservice
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United States
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Food and Beverage Services
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100 - 200 Employee
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Weld and Assembly Tech
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Apr 2016 - May 2016
• Inspected all work for quality and compliance with design standards. • Performed assembly of fans to assist in production and fabrication of refrigeration and foodservice equipment and supplies. • Excelled in following and interpreting written and verbal instructions for all projects. • Trained in use of drill press and welding equipment. • Inspected all work for quality and compliance with design standards. • Performed assembly of fans to assist in production and fabrication of refrigeration and foodservice equipment and supplies. • Excelled in following and interpreting written and verbal instructions for all projects. • Trained in use of drill press and welding equipment.
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Mitsuba Corporation
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Motor Vehicle Manufacturing
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300 - 400 Employee
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Production Technician
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Feb 2016 - Apr 2016
• Used precision test equipment to troubleshoot malfunctions and inspected parts for excessive wear and other conditions. • Duties included testing window motors to meet quality standards, verifying part numbers, and carefully repacking motors for shipment. • Utilized calipers, micrometers and height gauges to calibrate. • Cross-trained to perform duties in Quality Assurance Dept and Repack Dept in warehouse. • Used precision test equipment to troubleshoot malfunctions and inspected parts for excessive wear and other conditions. • Duties included testing window motors to meet quality standards, verifying part numbers, and carefully repacking motors for shipment. • Utilized calipers, micrometers and height gauges to calibrate. • Cross-trained to perform duties in Quality Assurance Dept and Repack Dept in warehouse.
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Tri-City Property Management Services, Inc.
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United States
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Real Estate
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1 - 100 Employee
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Receptionist
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Jun 2015 - Aug 2015
• Provided administrative support to Community Managers. • Answered central telephone system and directed calls accordingly. • Managed multiple tasks and met time-sensitive deadlines • Assisted Accounting Dept with sorting and filing all incoming HOA payments. • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. • Sorted, received, and distributed mail correspondence between departments and personnel. • Provided administrative support to Community Managers. • Answered central telephone system and directed calls accordingly. • Managed multiple tasks and met time-sensitive deadlines • Assisted Accounting Dept with sorting and filing all incoming HOA payments. • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. • Sorted, received, and distributed mail correspondence between departments and personnel.
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PriceBusters Pool & Spas
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Mesa, Arizona, United States
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Administrative Assistant
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Jan 2014 - Jun 2014
• Executed record filing system to improve document organization and management. • Mailed correspondence to customers. • Answered phones and scheduled service calls. • Assisted customers when making purchases in store and online. • Executed record filing system to improve document organization and management. • Mailed correspondence to customers. • Answered phones and scheduled service calls. • Assisted customers when making purchases in store and online.
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PDS Tech Commercial, Inc.
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United States
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Staffing and Recruiting
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400 - 500 Employee
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Composite Technician
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Feb 2013 - May 2013
This was a contract position with PDS Tech Services to work with Boeing. • Developed lay-up and set-up techniques for fabrication of composite structures and assemblies. • Performed assembly and lay-up of parts and components. • Worked with support groups to improve manufacturing processes. • Followed up with Production Control to ensure resources were available and made certain all parts were free of foreign object debris (FOB) and nonconformance. • Read and interpreted job orders, drawings and specification sketches. Show less
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Cascade Financial Services
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United States
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Financial Services
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100 - 200 Employee
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Mortgage Loan Processor
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Mar 2012 - Jan 2013
• Aided multiple Senior Loan Specialists in making sure each file was organized and had necessary documents for expediting loan closing. • Ordered appraisals, title work, and credit supplements. • Performed follow-up of all requested conditions from Underwriting, while providing highest level of customer service. • Prepared documents for underwriting by verifying client income, credit reports and other information. • Aided multiple Senior Loan Specialists in making sure each file was organized and had necessary documents for expediting loan closing. • Ordered appraisals, title work, and credit supplements. • Performed follow-up of all requested conditions from Underwriting, while providing highest level of customer service. • Prepared documents for underwriting by verifying client income, credit reports and other information.
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Education
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2018 - 2020
Ferris State University
Bachelor of Science - BS, Psychology -
1996 - 1999
Mesa Community College
Associate of Arts - AA, Music Performance, General
Community
