Experience

Virtual Business Office Associates

• United States
• Human Resources Services
• 100 - 200 Employee

• Medical Collector I

  • Mar 2016 - Present

  • Utilize research methods in determination of outstanding balance • Research claim status via online insurance web portals & cold calls to payer • Professionally communicate with insurance payers via e-mail, telephone, and websites • Resolve each account with sufficiency and accuracy on the first touch • Utilize research methods in determination of outstanding balance • Research claim status via online insurance web portals & cold calls to payer • Professionally communicate with insurance payers via e-mail, telephone, and websites • Resolve each account with sufficiency and accuracy on the first touch



Walmart

• United States
• Retail
• 700 & Above Employee

• Cashier

  • May 2016 - Apr 2018

  • Welcome customers as they entered store and offered assistance when needed • Responsible in maintain drawer balance by ensuring customers received accurate change • Operated money center and fuel station when coverage was needed • Worked top stock and zoned aisles during non-peak hours; also worked freight. • Welcome customers as they entered store and offered assistance when needed • Responsible in maintain drawer balance by ensuring customers received accurate change • Operated money center and fuel station when coverage was needed • Worked top stock and zoned aisles during non-peak hours; also worked freight.



Safeway

• Brazil
• Computer and Network Security
• 200 - 300 Employee

• Fresh Fruit Clerk

  • Oct 2015 - Mar 2016

  • Prepared fresh fruit and vegetables for the Cut Fruit area. • Ensured quality, freshness, selection and adequate quantity to meet customer demand • Set up, maintained, and closed Cut Fruit room according to company procedure • Ensured safety, cleanliness, and sanitation of work area, cooler,, and equipment • Prepared fresh fruit and vegetables for the Cut Fruit area. • Ensured quality, freshness, selection and adequate quantity to meet customer demand • Set up, maintained, and closed Cut Fruit room according to company procedure • Ensured safety, cleanliness, and sanitation of work area, cooler,, and equipment



District of Columbia Courts

• Junior Deputy Clerk

  • Jun 2015 - Sep 2015

  • Provided confidential administrative and clerical support • Provided effective customer service to the public, attorneys, and judicial officers and staff • Assisted courtroom clerk with gathering necessary papers, cases and books • Created excel worksheet to maintain daily information on juveniles reviewed • Provided confidential administrative and clerical support • Provided effective customer service to the public, attorneys, and judicial officers and staff • Assisted courtroom clerk with gathering necessary papers, cases and books • Created excel worksheet to maintain daily information on juveniles reviewed



Kmart Corporation

• United States
• Retail

• Sales Representative

  • Jun 2009 - Jun 2015

  Provided excellent customer service; utilized the ability to multi-task by performing on the cash register and answering customers concerns on the telephone; described store’s merchandise by providing customers with more information about products; helped customers find specific products by locating items in others stores if not available on hand; closed store independently; audited registers and petty cash at beginning and end of shifts; prepared special reports and logged bank deposits bag for pick up; analyzed and evaluated administrative program functions to train new employees on company policy, cash register and customer service Show less



Nationwide Insurance

• United States
• Insurance

• Intern

  • Sep 2013 - Dec 2013

  Assisted in finalizing special administrative projects; Called potential clients to expand their customer base; Interviewed prospective clients to get data about their financial resources and discuss existing coverage; Explained the features of various policies; Analyzed clients’ current insurance policies and suggest additions or changes; Customized insurance programs to suit individual clients; Handled policy renewals; Maintained electronic and paper records; Helped policyholders settle claims Assisted in finalizing special administrative projects; Called potential clients to expand their customer base; Interviewed prospective clients to get data about their financial resources and discuss existing coverage; Explained the features of various policies; Analyzed clients’ current insurance policies and suggest additions or changes; Customized insurance programs to suit individual clients; Handled policy renewals; Maintained electronic and paper records; Helped policyholders settle claims