Experience

The Home Depot Pro

• 100 - 200 Employee

• Sr. Manager - Pro Customer Experience

  • Mar 2018 - Present

  Develop, execute and drive cross functional strategic initiatives which bring value to our internal and external customers. Partner cross functionally with organizational teams, internal and external clients, management and others in driving change within Home Depot. Develop, execute and drive cross functional strategic initiatives which bring value to our internal and external customers. Partner cross functionally with organizational teams, internal and external clients, management and others in driving change within Home Depot.



Interline Brands a Home Depot Company

• Senior Category Merchant

  • Jul 2007 - Mar 2018

  Manage existing Domestic and Global Commercial Plumbing products, as well as identify opportunities for new product additions and changes. Responsible for a team of direct reports, managing and overseeing their category strategies and growth. Previously managed both domestic and global finished plumbing categories and appliances. As a Senior Category Merchant, responsible for industry and market research and competitive analysis to determine product demand, positioning, viability and profitability. Work as a facilitator between merchandising, marketing, sales and operations to ensure product launches are executed accurately. Lead training meetings centered on new products, product changes and developments and industry changes. Develop pricing strategies, manage pricing changes and vendor negotiations. Provide support for other departmental projects as needed. Participate in opportunities to develop both personally and professionally.



Interline Brands

• Transportation, Logistics, Supply Chain and Storage
• 500 - 600 Employee

• Senior Regional Sales Manager

  • Jul 2004 - Jul 2007

  Promoted by former supervisor to manage a team of three sales managers responsible for the development and operational functions of 40+ sales professionals. Coordinated the budgeting processes. Coordinated sales distribution by establishing national sales territories, quotas, and goals and established training programs for sales professionals. Analyzed sales statistics to determine sales potential and monitor the preferences of customers. Directed and coordinated activities involving sales of MRO products. Planned and directed staffing, training, and performance evaluations to develop and control sales programs. Determined price schedules and discount rates. Confer with potential customers regarding needs and advised customers on types of products to purchase. Reviewed customer records and reports to project sales and determine profitability. Monitored customer preferences to determine focus of sales efforts. Prepared budgets for each sales territory. Represented company at trade association meetings to promote products and brand awareness.

• Senior Account Executive

  • Nov 1998 - Jul 2004

  Managed a plumbing based sales territory consisting of 250+ accounts. Grew sales from $1.2M to $4.0. Continually exceeded sales goals by building rapport with customers and establishing relationships. Ensured a clear understanding of their customer and markets. Learned their buying habits and patterns. Acted as a team lead and mentor. Assisted with reports and training.