Sherri Henderson
Sr. Systems Engineer at KeyMark- Claim this Profile
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Topline Score
Bio
Ellen Dunlap
Sherri is detail oriented, personable and possesses a vast knowledge in document management. Sherri had an easy manner and always accomplished duties on schedule. I would highly recommend Sherri both personally and professionally.
LinkedIn User
Sherri is an engineer with the unique ability to combine business analysis with technology skills. This combination enables Sherri to build technically solid document management solutions that are very practical solutions as well. Sherri’s solid business analysis skills means Sherri can quickly understand what the customer is talking about when they explain their problems. Sherri is a great team player who shares her knowledge and helps other engineers (and manager) whenever they need assistance. Sherri helps all levels of engineer from very senior, experienced engineers to beginners who are just trying to learn complex systems and feature rich tools in the document and image management space. Sherri teaches customers (users, managers, administrators) and fellow team members not only how to perform tasks but why to perform those tasks. She has strong business analysis skills and designs practical solutions that solve customer problems quickly and in a cost effective manner. Sherri is a very good business analyst, designs excellent document management solutions, is practical in developing answers that address requirements, and is sharing and caring of team members and management.
Ellen Dunlap
Sherri is detail oriented, personable and possesses a vast knowledge in document management. Sherri had an easy manner and always accomplished duties on schedule. I would highly recommend Sherri both personally and professionally.
LinkedIn User
Sherri is an engineer with the unique ability to combine business analysis with technology skills. This combination enables Sherri to build technically solid document management solutions that are very practical solutions as well. Sherri’s solid business analysis skills means Sherri can quickly understand what the customer is talking about when they explain their problems. Sherri is a great team player who shares her knowledge and helps other engineers (and manager) whenever they need assistance. Sherri helps all levels of engineer from very senior, experienced engineers to beginners who are just trying to learn complex systems and feature rich tools in the document and image management space. Sherri teaches customers (users, managers, administrators) and fellow team members not only how to perform tasks but why to perform those tasks. She has strong business analysis skills and designs practical solutions that solve customer problems quickly and in a cost effective manner. Sherri is a very good business analyst, designs excellent document management solutions, is practical in developing answers that address requirements, and is sharing and caring of team members and management.
Ellen Dunlap
Sherri is detail oriented, personable and possesses a vast knowledge in document management. Sherri had an easy manner and always accomplished duties on schedule. I would highly recommend Sherri both personally and professionally.
LinkedIn User
Sherri is an engineer with the unique ability to combine business analysis with technology skills. This combination enables Sherri to build technically solid document management solutions that are very practical solutions as well. Sherri’s solid business analysis skills means Sherri can quickly understand what the customer is talking about when they explain their problems. Sherri is a great team player who shares her knowledge and helps other engineers (and manager) whenever they need assistance. Sherri helps all levels of engineer from very senior, experienced engineers to beginners who are just trying to learn complex systems and feature rich tools in the document and image management space. Sherri teaches customers (users, managers, administrators) and fellow team members not only how to perform tasks but why to perform those tasks. She has strong business analysis skills and designs practical solutions that solve customer problems quickly and in a cost effective manner. Sherri is a very good business analyst, designs excellent document management solutions, is practical in developing answers that address requirements, and is sharing and caring of team members and management.
Ellen Dunlap
Sherri is detail oriented, personable and possesses a vast knowledge in document management. Sherri had an easy manner and always accomplished duties on schedule. I would highly recommend Sherri both personally and professionally.
LinkedIn User
Sherri is an engineer with the unique ability to combine business analysis with technology skills. This combination enables Sherri to build technically solid document management solutions that are very practical solutions as well. Sherri’s solid business analysis skills means Sherri can quickly understand what the customer is talking about when they explain their problems. Sherri is a great team player who shares her knowledge and helps other engineers (and manager) whenever they need assistance. Sherri helps all levels of engineer from very senior, experienced engineers to beginners who are just trying to learn complex systems and feature rich tools in the document and image management space. Sherri teaches customers (users, managers, administrators) and fellow team members not only how to perform tasks but why to perform those tasks. She has strong business analysis skills and designs practical solutions that solve customer problems quickly and in a cost effective manner. Sherri is a very good business analyst, designs excellent document management solutions, is practical in developing answers that address requirements, and is sharing and caring of team members and management.
Credentials
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Hyland OnBase API
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Hyland OnBase Installer
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Hyland OnBase Workflow
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Hyland OnBase Workview
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Experience
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KeyMark
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Sr. Systems Engineer
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Mar 2015 - Present
• Establish and maintain a positive team environment that encourages high-quality work.• Assist in scheduling of projects to members of the Engineering Services Team.• Assist in Monitoring and reallocating Engineering Services Team resources among projects to meet changing needs.• Assist in Resolving project, customer, schedule, resource, and personnel conflicts.• Work closely with internal resources, vendors, and customers to define project priorities,scope, approach, deliverables, and schedules.• Mentor Engineering Services Team staff with the latest industry knowledge, best practices,and strategies to try and continuously grow and improve the engineering skill set.• Design and implement engineering methodologies and processes, ensuring consistentdelivery methods.• Administration, installation, and development of enterprise application software• End user support and training, design and enhancement of user interface and functionality• Application integration• Focus on security and data integrity• Software demonstrations and sales support• Document Management, workflow discovery, and design• Database installation, maintenance, and reporting• Software upgrades, support and maintenance• End user training, documentation, and creation of educational materials• Internal training of applications and processes.
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IMR Digital
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Director of Professional Services\Sr. Systems Integration Engineer
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Jan 2014 - Mar 2015
• Monitored professional services projects and engineers• Mentor Junior engineers• Assisted with the sales process and RFP responses• Designed and implemented OnBase solutions• Configured OnBase processes including: Scanning, COLD reports, Workflow, Document Retention and Document Import Processing• Created E-Forms, VB, unity and java scripts and pre-processors• Maintained SQL and Access databases• Created custom documentation, trained administrators and end users • Monitored professional services projects and engineers• Mentor Junior engineers• Assisted with the sales process and RFP responses• Designed and implemented OnBase solutions• Configured OnBase processes including: Scanning, COLD reports, Workflow, Document Retention and Document Import Processing• Created E-Forms, VB, unity and java scripts and pre-processors• Maintained SQL and Access databases• Created custom documentation, trained administrators and end users
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System Analyst
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Jun 2012 - Dec 2013
• Monitor and maintain ERMS (OnBase)• Design workflow solutions to assist with daily operations• Created E-Forms, VB and unity scripts • Created pre-processors and VB.Net applications• Created custom documentation, trained administrators and end users • Monitor and maintain ERMS (OnBase)• Design workflow solutions to assist with daily operations• Created E-Forms, VB and unity scripts • Created pre-processors and VB.Net applications• Created custom documentation, trained administrators and end users
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IMR Digital
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Software Analyst/Director Professional Services
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Jan 2007 - Jun 2012
• Monitored professional services projects and engineers• Assisted with the sales process and RFP responses• Designed and implemented OnBase solutions• Configured OnBase processes including: Scanning, COLD reports, Workflow, Document Retention and Document Import Processing• Created E-Forms, VB, unity and java scripts and pre-processors• Maintained SQL and Access databases• Created custom documentation, trained administrators and end users • Monitored professional services projects and engineers• Assisted with the sales process and RFP responses• Designed and implemented OnBase solutions• Configured OnBase processes including: Scanning, COLD reports, Workflow, Document Retention and Document Import Processing• Created E-Forms, VB, unity and java scripts and pre-processors• Maintained SQL and Access databases• Created custom documentation, trained administrators and end users
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Senior Support Specialist
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May 2001 - Jan 2007
• Worked remotely to support customer base• Designed and implemented OnBase solutions• Configured OnBase processes including: Scanning, COLD reports, Workflow and Document Import Processing• Created E-Forms, VB and java scripts, batch files and preprocessors• Maintained SQL databases• Created custom documentation, trained administrators and end users• Assisted with the sales process and RFP responses • Worked remotely to support customer base• Designed and implemented OnBase solutions• Configured OnBase processes including: Scanning, COLD reports, Workflow and Document Import Processing• Created E-Forms, VB and java scripts, batch files and preprocessors• Maintained SQL databases• Created custom documentation, trained administrators and end users• Assisted with the sales process and RFP responses
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PC Analyst III
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Jan 1992 - Apr 2001
• Evaluate, recommend and implement complex computer systems• Supported several banking applications including: ACH, ATM, Wire Transfers, Item Processing and core bank account processing• Assisted with LAN administration• Programmed custom applications• Implemented and maintained the Hyland OnBase document management system• Responded to help desk calls• Prepared minutes for EDP meetings • Evaluate, recommend and implement complex computer systems• Supported several banking applications including: ACH, ATM, Wire Transfers, Item Processing and core bank account processing• Assisted with LAN administration• Programmed custom applications• Implemented and maintained the Hyland OnBase document management system• Responded to help desk calls• Prepared minutes for EDP meetings
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Education
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1992 - 1995
Frederick Community College
AA, Information Technology
Community
