Experience

Constructive Capital

• United States
• Financial Services
• 1 - 100 Employee

• Investor Loan Consultant

  • Mar 2021 - Present

  We support New and Experienced investors along with meeting all of their business needs with creative financing. We have programs such as fix & flip, rental refinancing and new construction for residential and commercial properties. We support New and Experienced investors along with meeting all of their business needs with creative financing. We have programs such as fix & flip, rental refinancing and new construction for residential and commercial properties.



Fay Servicing, LLC

• United States
• Financial Services
• 200 - 300 Employee

• Assistant to Vice President

  • Jun 2017 - Mar 2021

• Account Manager

  • Sep 2013 - Jun 2017

  Identifying and creating solutions for non-performing loans, offer liquidation strategies to avoid foreclosure an properly document all borrower communications. Manage reports.



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Senior Forbearance Specialist

  • Mar 2010 - Sep 2013

  I prepared and monitor legal agreements. Facilitate mediation hearing over the phone between customer and our attorney. Collect on line of credit and process cash advances. I provided 100 or more payments posting instructions daily on the customers account. Provided assistance to the customers, completed research request and providing solutions Prepare monthly cash analysis report to monitor the cash posting trends from month to month.

• Forbearance Specialist

  • Aug 2009 - Oct 2010

  Audit and Analyze reinstatement stipulation agreements provided to attorney network. Conducting mediation telephone hearing with the customer’s and attorneys. Review vendor forms to ensure accuracy of legal documents Analyzing assigned portfolio to ensure compliance of legal agreement between client and business

• Senior Loss Mitigation Specialist

  • May 2004 - Aug 2009

  Analyzed appraisals and broker price opinions to determine net realized value. Reviewed title policies to confirm lien positions. Modify secure mortgages for hardship. Worked with attorney network to ensure process of legal action was being completed in a timely manner. Expert in non-judicial and judicial foreclosure accounts in accordance with state applicable laws. Researched invoice for missing payments and provided instruction to post mortgage payments Requested cash… Show more Analyzed appraisals and broker price opinions to determine net realized value. Reviewed title policies to confirm lien positions. Modify secure mortgages for hardship. Worked with attorney network to ensure process of legal action was being completed in a timely manner. Expert in non-judicial and judicial foreclosure accounts in accordance with state applicable laws. Researched invoice for missing payments and provided instruction to post mortgage payments Requested cash advances for unsecure line of credit loans.

• Collection Specialist II

  • Oct 2002 - May 2004

  Collected high delinquent mortgage accounts. Offer Mortgage assistance programs to prevent pre foreclosure. Managed a queue monthly that average 16 Million dollars and 80% must be collected to meet monthly goals. Provided customer service through inbound and outbound efforts



GE Financial Assurance

• Data Operator

  • Feb 1997 - Sep 2001

  Prepare reports for the team monthly production. Write criteria and monitor programs. Backup SQL servers daily Setup workstations Prepare reports for the team monthly production. Write criteria and monitor programs. Backup SQL servers daily Setup workstations