Sherly Santizo
Presales Customer Support at LiveRecover- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Calabarzon, Philippines, PH
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Bio
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Credentials
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De-Escalating Conversations for Customer Service
LinkedInNov, 2021- Nov, 2024 -
Customer Service: Handling Abusive Customers
LinkedInSep, 2021- Nov, 2024 -
Communicating with Emotional Intelligence
LinkedInAug, 2021- Nov, 2024 -
Confronting Bias: Thriving Across Our Differences
LinkedInAug, 2021- Nov, 2024 -
Customer Service: Problem Solving and Troubleshooting
LinkedInAug, 2021- Nov, 2024 -
Customer Service: Serving Customers Through Chat and Text
LinkedInAug, 2021- Nov, 2024 -
Working with Upset Customers
LinkedInAug, 2021- Nov, 2024
Experience
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LiveRecover
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United States
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Advertising Services
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1 - 100 Employee
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Presales Customer Support
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Jun 2019 - Present
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51Talk
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Singapore
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E-Learning Providers
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700 & Above Employee
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Junior Teacher
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Mar 2018 - Sep 2019
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TaskUs
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Service Representative
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Dec 2016 - Apr 2018
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Sannovex Pharmaceuticals
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Philippines
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Pharmaceutical Manufacturing
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1 - 100 Employee
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Admin/Marketing Assistant
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Aug 2013 - Jul 2016
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Manila Shipmanagement & Manning, Inc.
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Philippines
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Maritime Transportation
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1 - 100 Employee
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Client Care Assistant
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Feb 2013 - Jul 2013
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ADEC Innovations
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United States
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Business Consulting and Services
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500 - 600 Employee
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Business Process Assocciate
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Apr 2011 - Oct 2012
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Jollibee Group of Companies
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Restaurants
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700 & Above Employee
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Service Crew
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Nov 2009 - Mar 2010
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Education
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San Pedro College of Business Administration - San Pedro, Laguna
Bachelor's degree, Business Administration and Management, General
Community
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