Associate Project Manager

• Jul 2021 - Present

Scrum Master

• Sep 2020 - Present

Associate Mobile Developer

• Sep 2016 - Sep 2020

• Scum Master Duties• Time Management• Jira administration and updates• Sprint improvements (help with improving work flow for the team)• Setting up Android and iOS mobile applications. • Assisted to launch (approximately) 50 event apps• Configure data using SQL lite DB program (Base) to meet ticket requirements• Debug application to fix bugs• Work with delivery team members to ensure tickets and projects are delivered on time andtickets meet acceptance criteria. Provide regular status reports to Producer• Find solutions to challenges caused by feature or time constraints to help meet clientrequirements• Performed client training (Urban Airship and Eventbase Manager)• Built relationships with key clients, including Rockwell Automation & Cisco• Provided on-site/on-call support• Self-organizing tasks to manage multiple projects, conflicting time constraints and tickets toensure deadlines are met• Provided project coverage for colleagues & Producer team ensuring projects stay on track• Developed roll-out process for templated Cisco & Rockwell standard events• Programmed custom code for Premium projects• Active member of the Documentation Maintenance Council – goal to create a universal locationto keep all documentation together Show less

QA - co-op

• Sep 2015 - Aug 2016

• Manually tested mobile applications on Android, iOS, & Windows platforms• Created training documentation and trained multiple new full time employees (while being a contracted co-op student)• Debugged issues using network sniffing programs and created concise tickets for co-workers

Math Tutor

• Sep 2010 - May 2017

Duties: Teach how to solve math problems to children from K - grade 9 Hours - 1000+ hours Duties: Teach how to solve math problems to children from K - grade 9 Hours - 1000+ hours

Volunteer

• May 2015 - Jul 2015

- Created VPS for customers through Mecca’s online admin interface - Answered customer emails and gained experience as a technical support - Tested new implementations of system and evaluated new features - Created VPS for customers through Mecca’s online admin interface - Answered customer emails and gained experience as a technical support - Tested new implementations of system and evaluated new features

Cafe Attendant

• May 2010 - Jul 2010

- Ensured overall store cleanliness and customer satisfaction through cleaning and interaction with customers - Promoted Starbucks products to customers arriving at the store - Ensured overall store cleanliness and customer satisfaction through cleaning and interaction with customers - Promoted Starbucks products to customers arriving at the store