Experience

ADVETI

• Consumer Services
• 1 - 100 Employee

• Executive Management Coordinator

  • Sep 2010 - Present

  • Provided comprehensive executive and administrative support to the Institute Director to ensure the functions, operations and priorities are effectively performed. • Coordinated the day-to-day operations of the Institute Director, including supervising the Customer Service Officer. • Maintained, coordinated and updated electronic and paper diaries on behalf of the Institute Director to prioritize and schedule all engagements. • Received and made telephone calls on behalf of the Institute Director ensuring that sensitive matters are managed discreetly. • Sorted, collated and prioritized incoming mail including personal and confidential matters for efficient dissemination. • Drafted correspondence and formatted documents using Microsoft applications to edit and prepare documents such as tables, spreadsheets, memoranda, minutes and submissions for the Institute Director. • Assisted in the organization of events, visits and receptions. • Arranged meetings and appointments for the Institute Director and any other relevant requirements. • Organized and coordinated local, interstate and overseas travel accommodation for the Institute Director. • Received visitors to the Institute Director’s Unit in a manner which established and enhanced positive customer relations. Arranged for petty cash slips and goods and services orders for the Institute Director’s Unit. Show less



National Catering Company

• Office Manager/Executive Assistant reporting to CEO & GM

  • Aug 2008 - Aug 2010

  • Organize CEO& GM agendas, requiring interaction with both internal and external executives and assistants. • Depute for the manager, make decisions and delegate work to others in the managers ‘absence. • Communicate and handle incoming and outgoing electronic communications on behalf of Managers. • Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner. • Liaise with members of the Senior Management Team. • Meet and greet visitors at all levels of seniority. • Assist in the organization of events. • Maintain office systems including data management and filing. • Organize meetings with Heads of Departments and take minutes. • Assist management with the creation of PowerPoint presentations. • Follow up contracts renewal procedures. • Attend to clients’ complaints by email and in person. • Respond to inquiries and requests, and direct them to appropriate party promptly and efficiently. • Keep Personnel records. • Control the Office budget. • Be responsible for Head Office Stationery requisitions. • Supervise Office maintenance and repair work. Show less



Riyada Language School (Ex Mohamed Ragab Language School)

• Executive Assistant reporting to School Principal

  • Sep 1992 - Jul 2008

  • Be responsible for heavy calendar of Principal. • Organize meetings with Heads of Departments and take minutes. • Coordinate with all departments and follow up on issues professionally and efficiently. • Handle correspondence on both internal and external levels. • Communicate with senior levels in the Ministry of Education. • Manage major projects and liaise with members of the Senior Management Team. (Smart Schools Project sponsored by US Aids.) • Assist forecast preparation and management. • Depute for Principal and meet visitors at all levels of seniority. • Deal with complex queries and complaints by email and in person with diplomacy to maintain the presentable image of the school. • Liaise between parents and teachers. • Assist in the organization of events. • Organize, operate and maintain a comprehensive filing system for Management. • Issue letters of recommendation, employment letters and certificates. Show less