Experience

Family Business

• Graphic Design
• 500 - 600 Employee

• Business Analyst

  • Jan 2009 - Present

  •Successfully steer operations of 2 stores, consistently generating 6% growth through effective business planning, creative sales techniques, and innovative marketing and decisive leadership. •Efficiently manage administrative/financial/accounting functions, purchasing, inventory control, and product/ service supplier relations •Directed marketing efforts to promote visibility and introduce new products. •Analyzed complex situations, designed practical solutions, and implemented cost-effective plans •Effectively interview, hire, train, schedule, direct, and evaluate team members, with a strong focus on the delivery of quality customer service. •Strategically coordinate staff and freight carriers to maximize productivity and efficiency. •Apply superior communication skills toward diplomatically addressing, troubleshooting and resolving customer issues



Tata Technologies

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Business Analyst

  • Jul 2006 - Nov 2008

  •Highly accomplished Business Analyst, Project Co-Coordinator with a verifiable track record of managing complex IT project and exceeding expectations. •Practiced in clarifying Business Requirements, performing Gap Analysis between goals and existing procedure, skill set, designing process, Feasibility Study and system improvements to increase productivity and reduce cost. Extensive experience in the implementation of CRM & DMS system in automobile industry and integration of the same with MIDE tool, Codys application-Learning etc. •Strong interpersonal skills, highly adept at diplomatically facilitating discussions and negotiations with client and channel partners. •Recognized by clients and colleagues as a consummate professional with a high degree of personal integrity. Known for a contagious passion for excellence, a talent for resourceful business solutions, and a capacity for motivational leadership, project management skills, consistently deliver complex, large scale projects on time and within the budget. •Additional areas of expertise include: Project Analysis & Redesign Project and Delivery Methodology Management of Cross Functional Team Project Coordination