Sherin Thomas

Information Technology Support Engineer at IT Support Central London | Speedster IT
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Contact Information
us****@****om
(386) 825-5501
Location
Mitcham, England, United Kingdom, UK

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Credentials

  • Android App Penetration Testing
    LinkedIn
    Jan, 2023
    - Nov, 2024

Experience

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Technology Support Engineer
      • Mar 2023 - Present

       Providing first line supports to the clients.  Maintain client’s infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments.  Troubleshooting, diagnosing problems, implementing corrective action plans, and escalating issues when necessary.  Diagnosing and resolving software, networking, and system issues when they arise.  Configuring and maintaining client’s systems and applications.  Experience working with Active Directory, SharePoint, Microsoft Technologies such as Windows 10, Windows servers, and Office 365.  Experience in using IT Glue, Quick Pass, CIPP, West Coast cloud and ticketing software Auto Task. Show less

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Cyber Security Analyst
      • Oct 2021 - May 2022

      Work with technical partners and team to understand the security architecture and landscape Assist in implementing and managing new security services and enabling tools. Assist in safeguarding information system assets by identifying and solving potential and actual security problem. Assist in upgrading system by implementing and maintaining security controls. Work with technical partners and team to understand the security architecture and landscape Assist in implementing and managing new security services and enabling tools. Assist in safeguarding information system assets by identifying and solving potential and actual security problem. Assist in upgrading system by implementing and maintaining security controls.

    • India
    • Information Technology & Services
    • 1 - 100 Employee
    • Information Technology Support Engineer
      • Oct 2019 - Nov 2020

       Providing first line supports to the clients.  Maintain client’s infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments.  Troubleshooting, diagnosing problems, implementing corrective action plans, and escalating issues when necessary.  Diagnosing and resolving software, networking, and system issues when they arise.  Configuring and maintaining client’s systems and applications.  Experience working with Active Directory, Microsoft Technologies such as Windows 10, Windows servers, and Office 365.  Supporting in installation, upgrade, migration, maintenance and support of SAP software and hardware environments to ensure smooth and uninterrupted transactions of business using SAP applications and provide day to day activities.  Supporting in installation of SAP Server components of (ECC 6 EHP5, S4Hana 1610, 1809 and Solution Manager 710) in a virtual environment to support business automation.  Supporting in installation, configuration, and migration of SAP Hana Platform  Managing user administration like creating and deleting users, creating, and assigning roles, locking and unlocking. Show less

    • India
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Engineer Trainee
      • Sep 2015 - May 2016

      Worked as a Engineer Trainee and my responsibility was to design the electronics circuit using ORCAD. Key Project. • Gate Drives for high power IGBT/ MOSFET with Overload Protection and Isolated Power Supply. Worked as a Engineer Trainee and my responsibility was to design the electronics circuit using ORCAD. Key Project. • Gate Drives for high power IGBT/ MOSFET with Overload Protection and Isolated Power Supply.

  • WATTS ELECTRONICS
    • Kochi, Kerala, India
    • Production Engineer
      • Nov 2012 - May 2015

      Worked as a Production Engineer and my responsibility was to meet the targeted production of CFL Bulbs in specified quality. Worked as a Production Engineer and my responsibility was to meet the targeted production of CFL Bulbs in specified quality.

  • IHRD college
    • Thrissur, Kerala, India
    • Lecturer
      • Feb 2012 - Jul 2012

      Lecturer in Electronic Department Lecturer in Electronic Department

Education

  • University of Hertfordshire
    Msc Cyber Security, Information Technology
    2021 - 2023
  • IT Career Switch
    CompTIA Security+, Cyber/Computer Forensics and Counterterrorism
    2022 - 2022
  • IT Career Switch
    CompTIA Network+, System, Networking, and LAN/WAN Management
    2022 - 2022
  • IT Career Switch
    CompTIA A+, Computer and Information Sciences and Support Services
    2022 - 2022
  • EC Council
    Certified Penetration Tester, Cyber Security
    2020 - 2021
  • CMS Institute kochi
    Certified IT And Cloud Architect, Information Technology
    2016 - 2017
  • ICET,MUVATTUPUZHA
    Bachelor of Technology (BTech), Electronics and Telecommunication Engineering
    2007 - 2011
  • GHSS KADAYIRUPPU
    HIGHER SECONDARY
    2005 - 2007

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