Experience

Narmer American College

• Egypt
• Education Administration Programs
• 1 - 100 Employee

• Administration Assistant at the Front Desk office

  • Feb 2016 - Present

  1. Greets all incoming students, families and guests respectfully and professionally.2. Direct parents or customers to proper locations in the school.3. Ensure that all interactions between administration, employees, customers, parents and outside services run as smoothly as possible.4. Effectively and efficiently manage the lobby and greeting area of the school while maintaining professional standards.5. Sending and receiving both regular mail and e-mail.6. Answers phone calls in a pleasant, informed manner for the purpose of providing information and creating a good image of the school.7. Develops a positive, welcoming and caring climate in the Front Office.8. Arrives punctually, be prepared for each school day.



Abraj Misr

• Egypt
• Real Estate
• 1 - 100 Employee

• P/A and Office Manager for General Manager

  • Feb 2013 - Feb 2015

  1 Calendar management and scheduling2 Communication3 Copying 4 Document management5 Filing (paper and electronic) and organization6 Internet Research7 Interpersonal skills8 Language (oral and written communication usage)9 Meeting coordination and planning10 Note taking, (Meeting Minutes)11 Software expertise in Microsoft Excel, PowerPoint, Outlook, Word12 Writing (letters, memos, e-mails, reports for projects) 1 Calendar management and scheduling2 Communication3 Copying 4 Document management5 Filing (paper and electronic) and organization6 Internet Research7 Interpersonal skills8 Language (oral and written communication usage)9 Meeting coordination and planning10 Note taking, (Meeting Minutes)11 Software expertise in Microsoft Excel, PowerPoint, Outlook, Word12 Writing (letters, memos, e-mails, reports for projects)



Spot Air Egypt

• Egypt
• Airlines and Aviation
• 1 - 100 Employee

• Sales and Planning Manager

  • Jan 2010 - Jan 2013

  My Duties and responsibilities are as follows:1 Assisting the Sales Director in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives.2 Assisting the Sales Director in providing a professional and excellent level of customer service with existing and new customers.3 Deal with the customer to reach their satisfaction as per their inquiries and budgets according to each Market.4 As soon as the Target has been reached with the customer, me and my Team Start Preparing Schedules then Contract to be signed.5 Deliver the Signed Contracts to Accounting Department and advise Operation Department about these New confirmed Flights so that each department can start taking its action accordingly.6 Making Planned Schedule on our Server so that everyone can check and follow all the Operated or Operating or will be operated Flights.7 Supervise the shift by making schedule for everyday tasks.8 Assisting Sales Director by completing all assigned duties.

• Sales Supervisor

  • Jan 2008 - Jan 2010

  1 Managing sales activities of the company online and offline. 2 Providing 100% of the execution of tasks and obligations to supply service in accordance with the signed agreements with clients. 3 Identifying new potential markets, brokers and partners and organizations of business contacts with clients in the field of aviation . 4 Recognizing changes within the aviation industry; adjust business plan & strategy in conjunction with market trends/conditions. 5 Achieving sustainable profitability, increasing market share by increasing customer satisfaction and better handling of complain. 6 Negotiating with the suppliers.



Nicolas Tours

• Egypt
• Travel Arrangements
• 1 - 100 Employee

• Tour Operator

  • Jun 2006 - Dec 2007

  1 Arranging and confirming all the accommodation for the guest in all over Egypt and in any type of hotel or cruises.2 Responsible for developing the Gulf & Middle East market3 Building good contact with all the hotels and restaurants4 Issuing all kinds of invoices5 Preparing service tariffs for all nationalities, in Cairo, Upper Egypt, Sharm Elsheikh, Hurghada etc... 1 Arranging and confirming all the accommodation for the guest in all over Egypt and in any type of hotel or cruises.2 Responsible for developing the Gulf & Middle East market3 Building good contact with all the hotels and restaurants4 Issuing all kinds of invoices5 Preparing service tariffs for all nationalities, in Cairo, Upper Egypt, Sharm Elsheikh, Hurghada etc...