Experience

EBizCharge

• United States
• Financial Services
• 100 - 200 Employee

• IT Product Owner at EBizCharge | B2B Payment Integrations and Automation

  • May 2022 - Present

  Experience in product management when maintaining and prioritizing the product backlog to ensure that the Scrum teams are working on stories and technical work that maximize business value and deliver necessary fixes and functionality. Jira considers as one of essential tool in managing the work environment where the experience with Agile methodologies is mandatory, and as I Product Owner have a detail oriented with ability to effectively communicate with all levels of team members. In particular, experience in creating effective, actionable user stories to drive software product development. Currently, I am a product owner in the product development team at EBizCharge and sharing how businesses can simplify the way they accept payments with the #1 integrated payments software. Show less



IT Hub Tech

• Egypt
• IT Services and IT Consulting

• ERP Consultant

  • Jan 2019 - Apr 2022

  Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions • Document and demonstrate solutions by developing documentation using Pearls software. • Create clear documentation to define flowcharts, layouts, diagrams, charts, code comments, and transparent code to obtain precise requirements. • Prepare and install solutions by determining and designing system specifications, standards and programming. • Improve operations by utilizing my systems analysis experience to recommend changes in policies and procedures. • Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment. • Provide information by collecting, analyzing and summarizing development and service issues • Support and develop software engineers by providing advice, coaching and educational opportunities • Collaborate with the team to brainstorm and create new products to satisfy the market needs. Show less



United Arab Bank

• United Arab Emirates
• Banking
• 400 - 500 Employee

• ADM – Specialist (Application Development and Management )

  • Dec 2013 - Nov 2018

  *** Lead and Contribute towards building sustainable and effective IT applications for new and existing banking requirements while preparing strategic plans for managing assigned banking applications projects in addition to supporting on-going developments & enhancements on the existing applications, Interfaces and middleware.*** Display UAB values of Integrity, Customer focus, competence, consistency and courteousness.*** Timely reporting to concerned parties on all Operational Risk, Fraud and AML issues.*** “Risk Management obligation is the systematic application of management policies, procedures and practices to the tasks of identifying, analyzing, evaluating, treating and monitoring risk. This helps to mitigate risks to acceptable levels of management”. Show less

• Senior Business / Systems Analyst

  • Jun 2008 - Nov 2013

  -Involved in business analysis, architecture, design, development, testing, documentation, implementation & maintenance of enterprise resource planning systems.-Leading system and process re-engineering to capture improved efficiencies, fail-safe business continuity with cost savings.-Analysing data sources for suitability against required report and or process outputs-Testing and ensuring solutions meet the stated business & user requirements.-Manage solution build and delivery through to operational handover.-Minimizing uncertainty, removing ambiguity and synthesizing large amounts of complex data into clear, concise and meaningful contexts.-Conducting in-depth data mining, visualization and analysis to uncover and rectify process weaknesses and vulnerabilities, mitigate risk and resolve business and IT Show less



BSH

• United Arab Emirates
• Human Resources Services
• 1 - 100 Employee

• Applications Support

  • Jun 2006 - May 2008

  -Involved in Elicitation Phase, Requirements analysis, Architecture, design, development, Testing, Documentation in English, implementation & maintenance of enterprise resources planning systems. -Ensured prompt solution of large, complex business applications. -Involved in Elicitation Phase, Requirements analysis, Architecture, design, development, Testing, Documentation in English, implementation & maintenance of enterprise resources planning systems. -Ensured prompt solution of large, complex business applications.



Namaa Real Estate

• Real Estate
• 1 - 100 Employee

• Systems Analyst

  • Dec 2003 - Jun 2006

  -Liaised with entities to understand their requirement and management for smooth functioning of the process -Participated in the business requirements analysis and solutions architecture of several needed systems within the organizations -IT Technology used: Oracle Applications, SQL, PL/SQL, API and XML publisher -Liaised with entities to understand their requirement and management for smooth functioning of the process -Participated in the business requirements analysis and solutions architecture of several needed systems within the organizations -IT Technology used: Oracle Applications, SQL, PL/SQL, API and XML publisher