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Experience

    • Egypt
    • Investment Management
    • 1 - 100 Employee
    • General Manager
      • Sep 2019 - Present
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Business Development Consultant
      • Jan 2017 - Present
    • General Manager Franchise & Contract Development
      • May 2014 - Present

      •fully responsible for organizing and planning the franchising department and ensures that franchisees receive the company message regarding business strategy, promotions and products •offers support franchisees, which ensures the overall success of the organization. •oversees new franchisees , provides training and information on the business policies. • Review Contracts from the business prospective before Legal review. • Oversees and follow-up process, reports, and action plans. • Approve with coordination of other responsible areas, new restaurant opening processes, contracts with services suppliers • Create business development plans for low performing brands in coordination with the Group Director - Brands and suggest recommendations for cutting losses. • Ensuring efficient marketing and visibility with coordination of the responsible area. • Manage developments in the Brands to fulfill its needs to ensure sustainable growth plan of the company • Prepare reports, studies, analysis, statistics, presentations and recommendations to Chairman for business development plans. Show less

    • Türkiye
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Research Manager for Strategic Marketing, Zain Telecommunications, Saudi Arabia
      • Mar 2010 - Jul 2012

      • Providing management and direction to the in-house research process, communicating effectively with stakeholders to enable them to make robust and well-informed decisions • Driving sales performance through strong management of the retail management services division, and also developing an efficient distribution model • Controlling both internal and external teams, providing strong leadership to ensure the availability of tools and studies for analysis • Collaborating with other functions to devise a strategic plan to enhance business performance Show less

    • e. International assignment to Zain Nigeria
      • Sep 2009 - Mar 2010

       Assist in the re-structure of the distribution network  Develop staff & Dealers capability in regards with the new distribution framework.  Managed all pre-launch activities for the FMCG project (Identify potential partners, conduct initial meetings to explain the concept and mutual benefits, conduct RFI for the final list who passed the assessment)  Identify gaps in the distribution network and provide initiatives to close these gaps.  Assisted as one of the committee for assessing the Regional managers. Show less

    • Egypt
    • Telecommunications
    • 700 & Above Employee
    • 1. Roll-out Manager, Etisalat Egypt
      • May 2007 - Jul 2008

      • Successfully launching new stores and store refurbishments within agreed schedules and budgets and to the highest possible quality • Delivering a 15% cost saving on departmental capital expenditure by identifying potential efficiency savings • Delivering a range of accurate reports, including management information, weekly roll-out meeting updates and monthly project reports • Managing and developing relationships between the company’s retail and external Project Managers, Contractors and Sub-Contractors to ensure the smooth running and coordination of projects Show less

    • store manager
      • Apr 2006 - May 2007

      • Investigating customer service complaints, responding to issues raised, creating action plans and making recommendations on increasing customer loyalty • Leading a team to consistently work at their full potential by promoting high morale, communicating effectively, leading weekly meetings and conducting annual appraisals and evaluations • Assigning staff duties to maximise resources, and supervising employees in sales, cleaning, merchandising, pricing and stock taking • Delivering training to staff to enable them to work at the high standards expected, and supporting professional development in the areas of customer service, store policy and specific duties • Planning store layouts, with an emphasis on special promotions, safety and security measures and accurate labelling • Managing compliance with security, sales and record-keeping procedures, and submitting regular reports Show less

Education

  • Ain Shams University
    bachelor, law
    1994 - 1998

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