Experience

Etisalat Misr

• Egypt
• Telecommunications
• 300 - 400 Employee

• Sales Supervisor

  • Mar 2016 - Present

• Sales Senior Executive - Distribution Sector

  • Dec 2009 - Present

  1. To assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall distribution sales objectives.2. To assist the Sales Manager in revising and implementing the sales strategies plans.3. To assist the Sales Manager in generating sales opportunities by identifying appropriate business targets.4. To assist the Sales Manager in providing a professional and excellent level of customer service with existing and new customers. (B2B)5. Supervise the shift that you are scheduled.6. Assist Sales Manager by completing all assigned duties..7. Handle customer issues, resolution and communicate escalated issues to the Sales Manager8. Supervise Sales Representatives.9. Assist with sales rep questions, concerns and product/service questions.10. Create reports showing Sales %, install %, adherence, and attendance etc.11. Make sure all employees adhere to company policies and procedures (example: dress code, eating food at station, cell phone usage, etc.)12. Deliver positive feedback, Employee Rewards and Customer Recognitions to employee.13. Communicate all employee relations issues, concerns, and incidents to Sales Manager.



LEONI Wiring Systems Bouznika SA

• Morocco
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Planning Executive

  • Sep 2007 - Nov 2007

  • Responsible for the whole planning process starting from ordering the materials from our foreigner suppliers and the logistics process, supervising the production process till it is shipped back to our customers outside Egypt. • Responsible for the whole planning process starting from ordering the materials from our foreigner suppliers and the logistics process, supervising the production process till it is shipped back to our customers outside Egypt.