Sherif Abdelaziz
ICT Manager at Bernasos Stationary and Surveying- Claim this Profile
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Arabic Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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MBSS: Microsoft Dynamics AX 2012 Installation and Configuration
MicrosoftDec, 2014- Nov, 2024 -
MCPS: Microsoft Certified Professional
MicrosoftDec, 2014- Nov, 2024 -
MS: Microsoft Dynamics AX 2012 Installation and Configuration Specialist
MicrosoftDec, 2014- Nov, 2024 -
MCPS: Microsoft Certified Professional
MicrosoftNov, 2008- Nov, 2024 -
ICDL
Cisco
Experience
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Bernasos Group
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Egypt
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Retail Office Equipment
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1 - 100 Employee
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ICT Manager
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May 2017 - Present
1. Designing, Implementing and Administrating Visualization VMware ESXI for the Infrastructure. 2. Designing, Implementing and Administrating Visualization VMware vCenter. 3. Designing, Implementing and Administrating 11 Active Directories with more than 1500 Client stations windows 7, 8 ,10 in 25 different locations. 4. Designing, Implementing and Administrating Microsoft Exchange Mail Server 2013 Migrated from Microsoft Exchange Mail Server 2010 5. Designing, Implementing and Administrating Firewalls in 25 different locations. 6. Implementing and Administrating ERP System. 7. Implementing and Administrating 25 MS SQL Server 2008 R2 with clusters and replication modules. 8. Administering File servers and printer servers. 9. Implementing onsite Backup Veem Solution 10. Connecting 25 different locations through VPN Tunneling. 11. Installing and configuring DSL & Local Wi-Fi connections. 12. Reporting, analyzing and monitoring infrastructure. Show less
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Handyma's Paradise Ltd.
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Zambia
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I.T. Manager
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Feb 2011 - Nov 2016
1. Designing, Implementing and Administrating Visualization VMware for the Infrastructure. 2. Designing, Implementing and Administrating 1 Primary Domain Controller (Active Directory), 7 Additional Active Directories and 3 Child domain controllers 2008 R2 with 400 Client stations windows 7, 8 in 10 different locations. 3. Implementing and Administrating MS Dynamics AX 2012 FP with Multi instances and clustering. 4. Implementing and Administrating MS SQL Server 2008 R2 with failover and load balance clusters. 5. Designing, Implementing and Administrating 10 Firewalls in 10 different locations. 6. Administering File server and printer server. 7. Implementing on site Backup (disk arrays). 8. Connecting 10 different locations through VPN. 9. Designing, Implementing and Administrating Exchange Mail Server 2013 with Kerio Connect Mail Server. 10. Installing and configuring DSL & Local Wi-Fi connections. 11. Reporting, analyzing and monitoring infrastructure. Show less
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6 October Club
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Cairo,Egypt
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Senior System Administrator
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Jan 2009 - Feb 2011
1. Managing the day-to-day operations of host computers by monitoring system performance, configuration, maintenance and repair. Ensures that records of system downtime and equipment inventory are properly maintained. 2. Appling revisions to host system firmware and software. Working with vendors to assist support activities. 3. Developing new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability. Training technical staff in how to use new software and hardware developed and/or acquired 4. Manages the data center and computer host systems including hardware, software and equipment such as air-conditioning system, UPS (uninterrupted power system) and fire protection system. 5. Developing procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse. 6. Ensuring high availability and acceptable levels of performance of mission critical host computer resources. 7. Establishing guidelines and methods for the installation and management of the host computer operating systems, disk arrays, fiber channel switches, tape libraries and other components. 8. Performing troubleshooting as required. As such, leading problem-solving efforts often involving outside vendors and other support personnel and/or organizations. 9. Supervises Operations staff including hiring, training, evaluating and disciplining Show less
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The International Agencies Center
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Cairo,Egypt
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Network Administrator
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Jan 2008 - Jan 2009
1. Installing new/rebuild existing servers and configure hardware, services, settings, directories, storage, etc.in accordance with standards and project/operational requirements. 2. Performing basic systems security administration functions including managing file and server access right 3. Performing systems backup and recovery procedures. 4. Maintaining system documentation and logs. 5. Perform server administration across a mixed OS environment. The majority of the server base is Windows OS but also includes Linux, and ESXi servers. 6. Administrating and maintaining the messaging environment (Exchange 2007). 7. Assisting with managing user access to network resources (file shares, network printers, etc.). 8. Proactively managing the environment and initiate required corrective actions when potential or present issues identified. 9. Troubleshooting hardware and software problems on Windows servers; building new servers/environments. Show less
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Qatar Ahly Center
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Qatar
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IT Specialist
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Apr 2007 - Jan 2009
1. Providing first-level support to customer service requests. 2. Escalating complex support requests to relevant IT staffs for resolutions. 3. Understanding support problems analyze problem data and determine appropriate solutions. 4. Maintaining problem documentations and their resolution procedures for reference procedures. 5. Planning and completing daily assigned tasks within deadlines. 6. Maintaining confidentiality and security of company documents and customers. 7. Reporting system downtime and performance issues to Manager. 8. Ensuring to follow standard operating procedures and meet service level agreements. 9. Installing, configuring and maintaining software and hardware systems. 10. Assisting in development and enhancement of IT systems. 11. Assessing potential risks and technical challenges and prepare appropriate mitigation plans. 12. Conducting IT related trainings to new hires, users and technical teams as needed. 13. Analyzing system issues and provide resolutions. 14. Recommending process improvements to ensure system reliability, scalability, security, integrity and performance. 15. Work in compliance with department safety and quality standards. Show less
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ETE
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Egypt
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IT Specialist
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May 2005 - Jan 2008
1. Identifying client requirements by establishing personal rapport with potential and actual clients and other persons in a position to understand service requirements. 2. Collecting data by identifying sources of information; designing survey and collection methods. 3. Organizing information by studying, analyzing, interpreting, and classifying data. 4. Resolving retrieval problems by altering design to meet requirements. 5. Preparing reports by collecting, analyzing, and summarizing information. 6. Preparing reference for users by writing operating instructions. 7. Maintaining historical records by documenting system changes and revisions. 8. Maintaining client confidence and protects operations by keeping information confidential. 9. Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. 10. Contributing to team effort by accomplishing related results as needed. 11. Establishing and revises database by conferring with analysts and programmers to code and retrieve data. 12. Maintaining database by entering data. Show less
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Education
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2001 - 2005
Thebes Academy
Bachelor's degree, Information Systems
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