Experience

Hope Mission

• Canada
• Civic and Social Organizations
• 1 - 100 Employee

• Human Resources Administrative Assistant

  • Nov 2022 - Present



Open to Work - Looking for a Job

• Greater Edmonton Metropolitan Area

• Communications Coordinator

  • Oct 2022 - Present



MaxSys Staffing & Consulting

• Canada
• Business Consulting and Services
• 100 - 200 Employee

• Human Resources Recruiter

  • Jun 2021 - Present



CDI College

• Canada
• Higher Education
• 700 & Above Employee

• Student

  • Apr 2020 - Present

  Intro to Human Resources, Customer Relations and Interpersonal Skills, Organizational Behaviour, Leadership and Change, Staffing, Compensation and Benefits, Training and Development, Labour Relations, Employment legislation, Privacy and Confidentiality, Effective Business Writing, Business English and Proofreading, MS Word, MS Outlook, MS PowerPoint, MS Excel, Career and Smployment Strategies, Office Skills, 40 hours of Practicum Intro to Human Resources, Customer Relations and Interpersonal Skills, Organizational Behaviour, Leadership and Change, Staffing, Compensation and Benefits, Training and Development, Labour Relations, Employment legislation, Privacy and Confidentiality, Effective Business Writing, Business English and Proofreading, MS Word, MS Outlook, MS PowerPoint, MS Excel, Career and Smployment Strategies, Office Skills, 40 hours of Practicum



Government of Alberta

• Canada
• Government Administration
• 700 & Above Employee

• Communication Coordinator

  • Dec 2017 - Mar 2019

  WCS Project, Service Alberta, Vendor & Contract Management, Government of Alberta Communications Coordinator, 2017 to 2019 Exhibit strong organizational abilities effectively overseeing all site communications, coordinating all projects including installation of Network upgrades for over 650 locations and 32,000 end users across Alberta, meeting all project deadlines. Develop communication schedules for TELUS WAN installations, GoA POE installations, and VoIP transitions, establishing… Show more WCS Project, Service Alberta, Vendor & Contract Management, Government of Alberta Communications Coordinator, 2017 to 2019 Exhibit strong organizational abilities effectively overseeing all site communications, coordinating all projects including installation of Network upgrades for over 650 locations and 32,000 end users across Alberta, meeting all project deadlines. Develop communication schedules for TELUS WAN installations, GoA POE installations, and VoIP transitions, establishing effective and accurate processes within scope of all administrative functions and project execution. Key Contributions: • Promote growth opportunities through researching, compiling, and managing new contacts for WCS team. • Develop and deliver accurate documentation of all phases of project execution, through extensive research and data compilation, improving communication of project decisions and outcomes. Show less WCS Project, Service Alberta, Vendor & Contract Management, Government of Alberta Communications Coordinator, 2017 to 2019 Exhibit strong organizational abilities effectively overseeing all site communications, coordinating all projects including installation of Network upgrades for over 650 locations and 32,000 end users across Alberta, meeting all project deadlines. Develop communication schedules for TELUS WAN installations, GoA POE installations, and VoIP transitions, establishing… Show more WCS Project, Service Alberta, Vendor & Contract Management, Government of Alberta Communications Coordinator, 2017 to 2019 Exhibit strong organizational abilities effectively overseeing all site communications, coordinating all projects including installation of Network upgrades for over 650 locations and 32,000 end users across Alberta, meeting all project deadlines. Develop communication schedules for TELUS WAN installations, GoA POE installations, and VoIP transitions, establishing effective and accurate processes within scope of all administrative functions and project execution. Key Contributions: • Promote growth opportunities through researching, compiling, and managing new contacts for WCS team. • Develop and deliver accurate documentation of all phases of project execution, through extensive research and data compilation, improving communication of project decisions and outcomes. Show less



ASET | The Association of Science and Engineering Technology Professionals of Alberta

• Canada
• Non-profit Organization Management
• 1 - 100 Employee

• Supervisor, Registration Projects

  • Jul 2012 - Nov 2016

  Demonstrated high-level executive support in administration of day-to-day office operations, providing fundamental organizational and project support, achieving all business and project objectives in a timely and accurate manner, exceeding expectations. Coordinated Record Management System for over 18,000 members, maintaining complete confidentiality in management of sensitive information. Efficiently facilitated all travel logistics, including hotel and catering arrangements, in support of… Show more Demonstrated high-level executive support in administration of day-to-day office operations, providing fundamental organizational and project support, achieving all business and project objectives in a timely and accurate manner, exceeding expectations. Coordinated Record Management System for over 18,000 members, maintaining complete confidentiality in management of sensitive information. Efficiently facilitated all travel logistics, including hotel and catering arrangements, in support of organizational efficiency. Key Contributions: • Utilized leadership and communication skills recruiting and managing all volunteer staff, created and published department training and process manual, facilitated training and mentoring to ensure a high performing team. • Implemented processes to facilitate ASET property return and work permit currency, improving quality and accuracy. • Facilitated change process of transition from paper to digital files, troubleshooting all potential issues, providing advanced solutions.

• Supervisor, Registration Projects

  • Jul 2012 - Nov 2016

  Document Control Manage Processes Special Projects



Hole's Greenhouses

• St. Albert, Alberta

• Indoor Living Retail Coordinator

  • Jul 2011 - Jan 2012

  Optimized knowledge and expertise to provide administrative support to middle and upper management, executed retail space management in a complex, fast-paced environment, including hiring, training, and scheduling staff. Cultivated positive customer relations through communication and follow-up promptly resolving all complaints and problems. Key Accomplishments: • Developed innovative strategies and procedures to create a culture of teamwork, increasing productivity and performance. Optimized knowledge and expertise to provide administrative support to middle and upper management, executed retail space management in a complex, fast-paced environment, including hiring, training, and scheduling staff. Cultivated positive customer relations through communication and follow-up promptly resolving all complaints and problems. Key Accomplishments: • Developed innovative strategies and procedures to create a culture of teamwork, increasing productivity and performance.



Sight & Sound Theatres, Inc.

• Customer Service Support/Sales Support

  • 2009 - Jun 2011

  Responsible for incoming fax, e-mail and phone inquiries as well as guests at Box Office. Professionally and graciously meet and exceed customer needs while addressing difficult issues. Box Office reporting, POS, and bank deposits, assisting senior agents with daily requirements Provide support for Business Development Managers, training customers, providing backup and Sales support. Responsible for incoming fax, e-mail and phone inquiries as well as guests at Box Office. Professionally and graciously meet and exceed customer needs while addressing difficult issues. Box Office reporting, POS, and bank deposits, assisting senior agents with daily requirements Provide support for Business Development Managers, training customers, providing backup and Sales support.



Lancaster Science Factory

• Administrative Assistant

  • Nov 2008 - Oct 2009

  Provided support for the Director of Operations and support staff. Organized filing system and administrative support for Board of Directors. Organized and maintained research library. Set up and management of Birthday Party functions and first Anniversary Celebration. Provided support for the Director of Operations and support staff. Organized filing system and administrative support for Board of Directors. Organized and maintained research library. Set up and management of Birthday Party functions and first Anniversary Celebration.



Willow Valley Communities

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Sales Coordinator

  • 2008 - 2008

  Responded to incoming calls, greeted prospects and for incoming and outgoing correspondence. Provided customer service to internal and external clients. Maintained confidential prospect files, database and documentation flow. Provided inventory control. Assisted with marketing events and publications. Responded to incoming calls, greeted prospects and for incoming and outgoing correspondence. Provided customer service to internal and external clients. Maintained confidential prospect files, database and documentation flow. Provided inventory control. Assisted with marketing events and publications.



Colony Business Products, Inc.

• Contract Administrator

  • 2006 - 2008

  Set up and provided maintenance of all service contracts to ensure timely invoicing. Served as liaison between customers and management. Maintained confidential files and interacted with customers to resolve contract changes. Set up and provided maintenance of all service contracts to ensure timely invoicing. Served as liaison between customers and management. Maintained confidential files and interacted with customers to resolve contract changes.



Tanglewood Manor, Inc.

• Golf Shop Attendant/Manager

  • 2004 - 2008

  Held responsibility for reservations, customer relations and problem solving. Managed inventory control, ordering, receiving and product placement for Golf shop. Provided daily cash control, reports, tournament setup and invoicing. Held responsibility for reservations, customer relations and problem solving. Managed inventory control, ordering, receiving and product placement for Golf shop. Provided daily cash control, reports, tournament setup and invoicing.



American Music Theatre

• House Manager

  • 2000 - 2005

  Served as liaison between guests, caterers and management, holding responsibility for set up / breakdown of events, supervising staff and ensuring that events ran smoothly. Designed and implemented training procedures. Supervising, ushers, greeters, concession, gift shop and parking lot staff and areas. Held responsibility for hiring, training, supervising, scheduling, evaluating, inventory, guest relations and seasonal decorating. Positions held with AMT include usher; greeter… Show more Served as liaison between guests, caterers and management, holding responsibility for set up / breakdown of events, supervising staff and ensuring that events ran smoothly. Designed and implemented training procedures. Supervising, ushers, greeters, concession, gift shop and parking lot staff and areas. Held responsibility for hiring, training, supervising, scheduling, evaluating, inventory, guest relations and seasonal decorating. Positions held with AMT include usher; greeter, Event Coordinator, Usher Team Leader, caterer and House Manager. Show less Served as liaison between guests, caterers and management, holding responsibility for set up / breakdown of events, supervising staff and ensuring that events ran smoothly. Designed and implemented training procedures. Supervising, ushers, greeters, concession, gift shop and parking lot staff and areas. Held responsibility for hiring, training, supervising, scheduling, evaluating, inventory, guest relations and seasonal decorating. Positions held with AMT include usher; greeter… Show more Served as liaison between guests, caterers and management, holding responsibility for set up / breakdown of events, supervising staff and ensuring that events ran smoothly. Designed and implemented training procedures. Supervising, ushers, greeters, concession, gift shop and parking lot staff and areas. Held responsibility for hiring, training, supervising, scheduling, evaluating, inventory, guest relations and seasonal decorating. Positions held with AMT include usher; greeter, Event Coordinator, Usher Team Leader, caterer and House Manager. Show less