Sherese Sample-Brooks
Life Skills Coach at Intercept Youth Services- Claim this Profile
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Bio
Experience
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Intercept Youth Services
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United States
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Individual and Family Services
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100 - 200 Employee
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Life Skills Coach
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Dec 2017 - Present
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President and Founder
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Jul 2017 - Present
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World Class Realty and Associates, Realtors
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United States
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Real Estate
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1 - 100 Employee
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Real Estate Agent
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Feb 2017 - Present
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Norfolk State University
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United States
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Higher Education
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700 & Above Employee
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Full time Student
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May 2012 - Present
Member of NASW, Whitney Young Social Work Club member, Admin Assistant on campus Member of NASW, Whitney Young Social Work Club member, Admin Assistant on campus
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Eagles Realty
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Hampton Virginia
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Real Estate Agent
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Mar 2016 - Dec 2016
Above all provide excellent customer service to clients in a professional manner at all times. Present purchase offers to sellers for consideration. Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates. Interview clients to determine what kinds of properties they are seeking. Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases. Coordinate property closings, overseeing signing of documents and disbursement of funds. Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other. Provide a comfortable environment to clients and customers during the transaction of selling or purchasing a home or a rental property. Show less
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Michael Wayne Investments Co
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United States
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Financial Services
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1 - 100 Employee
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Collections Specialist
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Aug 2015 - Feb 2016
The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department. Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos. Accountable for reducing delinquency for assigned accounts. Perform other assigned tasks and duties necessary to support the Accounts Receivable Department. Enlist the efforts of co-workers and senior management when necessary to accelerate the collection process. Communicate & follow up effectively with various depts regarding customer accounts on a timely basis. Establish and maintain effective and cooperative working relationships with customers and co-workers. Show less
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Sentara Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Patient Account Representative
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Jul 2012 - Feb 2013
• File patient medical records. • Used the online database to locate patient lab results, referrals, other appointments, or x-ray results. • Call other doctor offices to request patient records or test results. • Greet and check in patients on a daily basis. • Set appointments or change appointments due to patient need or requests. • Verify medical insurance, scan new insurance cards and or update information in the database. • Accept patient co-payments via cash, credit, or checks. • Maintained and prepared medical records for appointments the following day. • Answered telephone, and directed calls to the appropriate staff. Show less
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Education
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Norfolk State University
Bachelor's in Social Work, Social Work -
Tidewater Community College
Associate's degree, Social Sciences