Experience

The Mulia, Mulia Resort & Villas - Nusa Dua, Bali

• Indonesia
• Hospitality
• 500 - 600 Employee

• Butler

  • Nov 2023 - Present

  Bali, Indonesia



The St. Regis Kuala Lumpur

• Malaysia
• Hospitality
• 1 - 100 Employee

• Butler Trainee

  • Jan 2023 - Jun 2023

  Malaysia 1. Provides an anticipatory and personalized service to ensure each guest's unique preferences are met. 2. Enhanced guest experience for a variety of guest preferences, interests, and requests. 3. Handled guest complaints with grace, discretion, and consideration. 4. Responded to guest’s questions and requests in a promt and efficient manner. 5. Coordinating with other departments to fulfill guests' special request. 6. Contributed to team success by completing all tasks… Show more 1. Provides an anticipatory and personalized service to ensure each guest's unique preferences are met. 2. Enhanced guest experience for a variety of guest preferences, interests, and requests. 3. Handled guest complaints with grace, discretion, and consideration. 4. Responded to guest’s questions and requests in a promt and efficient manner. 5. Coordinating with other departments to fulfill guests' special request. 6. Contributed to team success by completing all tasks given. 7. Perform unpacking and packing service for our guests if requested. 8. Successfully serve upwards of 40 beverage per shift with 100% accuracy rate and consistent feedback from guests on my contagious enthusiasm. Show less



Sofitel Kuala Lumpur Damansara

• Malaysia
• Hospitality
• 1 - 100 Employee

• Buffet Waitress

  • Feb 2022 - Feb 2022

  Malaysia 1. Providing customers with a warm and polite welcome 2. Ensuring organization of restaurant reservations through communication with front office department 3. Preparing tables at opening, including setting up cutlery, glassware, and linens 4. Responsible to clearing and closing, including reporting and ensuring equipments stock



DoubleTree by Hilton

• United States
• Hospitality
• 700 & Above Employee

• Housekeeping Attendant

  • Dec 2021 - Dec 2021

  Malaysia 1. Responsible of cleaning and maintaining guest rooms to ensure guests have a pleasant and comfortable stay 2. Performing general cleaning tasks such as vacuuming and sweeping the floors, carpets, and rugs, making beds and changing the linens, cleaning and sanitizing the bathroom, restocking the bathroom with amenities and towels, and emptying trash cans.