Experience

Saray for General Contracting and Supplies

• Egypt
• Construction
• 1 - 100 Employee

• DC

  • Oct 2020 - Present



none

• Unemployed

  • Mar 2020 - Jun 2020



Cheetah Mobile

• China
• Technology, Information and Internet
• 200 - 300 Employee

• Quality Specialist

  • Jun 2019 - Mar 2020

  I started as a web chat customer service agent, then headed the quality team to insure all agents are following the company’s procedures while maintaining 100% proficiency



Agile Innovations Group

• United States
• Software Development
• 1 - 100 Employee

• Customer Service Specialist

  • Aug 2017 - Nov 2019



Real Soft House

• English Instructor

  • Mar 2018 - Jun 2019

  I help and teach adults to improve their English Language, test and get them ready for interviews and the skills they need for improving their careers.



Egypt Dream National School

• English Teacher

  • Sep 2017 - Jul 2018

  I taught the 10th grade English, I was responsible for two classes. It was great because of the close age difference with my students; also we worked on a lot of activities for the students to develop their skills and help them decide what their interests are.



Identity Magazie

• Junior Writer

  • Jan 2017 - May 2017

  Because of my experience in Scoop Empire I was hired for the same requirements, I was there for a longer period of time during my senior year in college and left before graduation.



Scoop Empire

• Egypt
• Technology, Information and Internet
• 1 - 100 Employee

• Junior Writer

  • Oct 2016 - Oct 2016

  My job was to make sure that we are up to date with the latest stories and delivering them to the fans in a form of articles also to find out about trendy subjects for the readers as well as covering social events if invited. And those upcoming links are samples to what I wrote and got published.http://scoopempire.com/cost-bridesmaid-egypt/http://scoopempire.com/egyptians-mad-new-kenzoxhm-collection/http://scoopempire.com/8-hijabi-makeup-artists-seriously-need-follow-instagram/



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Customer Service Representative / Central Back Office Agent

  • Mar 2014 - Mar 2016

  The job required a person who can solve problems quickly, able debate; explain any points to the clients in a clear and smooth way. And I was promoted to this position 6 month before leaving he job and the job required solving customer’s problems that has been ongoing for more than two weeks, deciding and understanding the cause of the problem.