Sheree Williams

Medical Customer Service Representative at Coastal Medical
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Contact Information
us****@****om
(386) 825-5501
Location
Providence, Rhode Island, United States, US

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5.0

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Randy Baril

I would like to personally endorse Sheree Williams, as a professional and individual. I was previously the Northeast Regional Vice President for Oce Document Printing Systems, where she previously worked as my Statistics Specialist and Administrative Assistant. Sheree is a team player and always ready to take on any task. She has all of the qualities you'd look for in an Administrative Professional. She is punctual, organized, efficient, and cooperative. More importantly, she does it all with passion and without compromise. Sheree is proficient in readily utilized PC based business applications such as Microsoft Office Suite, Adobe Acrobat Professional, Oracle , and SAP. Her technical knowledge assists her to create and modify electronic documentation efficiently. Sheree is also very resourceful. Rather than tell you she can't complete a task, she'll track down the resources to make it happen. Sheree would be an asset to any business. I recommend her highly and without reserve.

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Experience

    • United States
    • Medical Practices
    • 200 - 300 Employee
    • Medical Customer Service Representative
      • Oct 2021 - Present

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Healthcare and Insurance Operations Analyst
      • Sep 2019 - Oct 2021

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Leasing Administrator
      • Dec 2016 - Dec 2018

    • Customer-Provider Services
      • Jan 2014 - Dec 2016

      Provide members with a stellar customer experience advising and assisting them with their chosen health plans. Educate member's about their options and benefits which in turn enables them to make sound financial and medical decisions. Provide members with a stellar customer experience advising and assisting them with their chosen health plans. Educate member's about their options and benefits which in turn enables them to make sound financial and medical decisions.

  • Blue Cross Blue Shield of RI
    • Providence, Rhode Island
    • Administrative Professional
      • Oct 2013 - Nov 2013

      Provide all inclusive administrative support for the Sales Operations Department. Provide all inclusive administrative support for the Sales Operations Department.

    • United States
    • Insurance
    • 700 & Above Employee
    • Disability Claims, Customer Service
      • Nov 2012 - Oct 2013

      Disability Department Disability Department

  • Oce North America
    • Boston, MA & East Providence, RI
    • Statistical Specialist & Assistant to Sales VP
      • 2003 - 2010

      •Prepared and analyzed statistical sales reports, memos, letters and emails. •Entered and reviewed region order processing in excess of 1.1 million dollars per month. • Supervised the work of NE Region Branch Administrative Assistants to ensure adherence to quality standards, deadlines and proper procedures. •Conducted research, and compiled data for consideration and presentation by executives and branch managers. •Provided customers with guidance in handling difficult or complex problems regarding resolution of escalated complaints or disputes. •Reviewed records or reports pertaining to activities such as revenue production, leasing/financing and sales quotas. •Trained or instructed employees in job duties or company policies or arranged for training to be provided. •Implemented corporate or departmental policies, procedures, and service standards in conjunction with management. •Proven computer skills using Microsoft Word, (advanced) Excel, PowerPoint, Outlook, Internet, Oracle, Lotus Notes, Typing 60 plus WPM. •Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. •Operated office equipment such as fax machines, copiers, phone systems and mail machines. •Proficient in all paperwork, documentation and records management with careful attention to confidentiality. •Answered multi-line phone system, directed calls to appropriate parties or took messages. •Coordinated travel arrangements for executives and sales representatives. •Filed and retrieved corporate documents, records and reports. •Open, sort and distribute incoming correspondence, including faxes and email. Show less

    • Staff Assistant
      • 2000 - 2003

      •Assisted in preparing simple to complex tax returns for corporate clients . •Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum. •Review financial records such as previous tax returns and documentation to determine forms needed to prepare amended tax returns. •Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures. •Prepared and analyzed statistical reports, memos, letters and emails •Proven computer skills using Microsoft Word, (advanced) Excel, PowerPoint, Outlook, Internet, Oracle, Lotus Notes, Typing 60 plus WPM •Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. •Proficient in all paperwork, documentation and records management with careful attention to confidentiality. •Answered multi-line phone system, directed calls to appropriate parties or took messages. •Made travel arrangements for Managers •Filed and retrieved corporate documents, records and reports. •Open, sort and distribute incoming correspondence, including faxes and email. Show less

Education

  • North Attleboro High School
    Diploma, General Studies
    1994 - 1997
  • Tri County Regional Vocational Technical High School
    Marketing, Accounting, Computer Studies
    1993 - 1995
  • Bristol Community College
    Human Services, General
    2015 -

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