Experience

APG Media of Chesapeake
• Non-profit Organizations
• 1 - 100 Employee
• Photojournalist

  • Oct 2018 - Present

General Dynamics Information Technology
• IT Services and IT Consulting
• 700 & Above Employee
• Senior Technical Writer

  • Aug 2018 - Present


Smartronix

• Computer and Network Security

• Technical Writer/Editor, Program Management Support

  • Apr 2017 - 2018

   Serve the DoD community by prioritizing and developing strategic plans for execution of contract assigned tasking and deliverables.  Design, format, proofread, and edit written and visual communication materials, templates and technical documents, to include: work instructions, technical directives, technical manuals, operating procedures, user guides, training packages, and other project related documentation  Prepare charts, graphs, tables and other graphics to visually support technical concepts  Work directly with subject matter experts and engineers to take technical data and incorporate it into plain language documentation that flows logically and speaks with one voice, without changing the meaning of the information provided  Translate complex concepts and solutions into quick reference guides and quick reference cards to be used by service members in the field  Develop, gather, and disseminate technical information among customers, designers, and manufacturers  Primary responsibilities include project management support tasks, specifically the revision and tracking of Employee Change Forms, Task Assignments, and Task Letters, as well as maintenance of the financial workbook, burn rate charts and other budgeting tools  Assist Program Manager in resource management, logistics planning and processing of bi-weekly, monthly, and quarterly financial reports Show less



Southern Maryland Interpreting Service

• Senior Director of Communications

  • Aug 2004 - Mar 2017

   Coordinate activities performed in all work units within a 24 hr/ 7day week interpreting agency, including office management, implementation of procedures, case management and processing, records management, customer service, and community education  7 years of experience writing and editing technical documents, including white papers, annual reports, presentations, tutorials, and Web content  Excel at working with subject-matter experts to gather information, identify relevant data and audiences, and write documents that are clear and user friendly  Utilize strong written communication and copywriting skills to ensure accurate and effective content distribution  Design, maintain, and update all online communication to include website performance and content  Manage social media, marketing, and distribution across all platforms.  Develop curriculum and visual tools for specialized education programs.  Establish and maintain effective working relationships with others encountered within various medical, educational, judicial, and social settings  Utilize strong public relations skills, including the ability to communicate effectively both orally and in writing  Demonstrate excellent customer service skills, and maintain an outstanding record of customer satisfaction.  Analyze work performance, and motivate subordinates to work more effectively  Identify problems with performance and develop solutions to those problems  Facilitate meetings with department managers and other staff to discuss issues affecting the company and determine ways to make the office function more efficiently  Monitor the accuracy, completeness, and timeliness of case processing within all major departments of the agency Show less



Soul Shine Designs

• Artist / Muralist

  • 2006 - Jan 2017

   Mural Design  Custom Painting  Website and Logo Design  Mural Design  Custom Painting  Website and Logo Design