Copywriter

• Jan 2021 - Present

Bilingual Online Copywriter

• Jan 2020 - Dec 2020

• Producing original copy and taglines for Bluenotes products, collections and promotions• Translating copy into French for increased outreach to French consumers• Collaborating with graphic designers for new promotions• Editing static web pages through Shopify and HTML coding • Producing original copy and taglines for Bluenotes products, collections and promotions• Translating copy into French for increased outreach to French consumers• Collaborating with graphic designers for new promotions• Editing static web pages through Shopify and HTML coding

Community Team Lead and Admin Coordinator

• Sep 2016 - Jul 2020

• Planned and executed events and workshops to increase community engagement and create welcoming environment for dancers and non-dancers• Travelled to El Salvador with members of Kindred Culture and World Vision Canada to support the World Vision Campaign promoting dance and the arts as an alternative to child violence• Performed in community dance events• Processed payments for dance classes, events, and competitions• Promoted programs and events through Facebook, Twitter, Instagram, LinkedIn• Volunteered monthly in the community through non-profit organizations• Maintained cleanliness of lounge and dance studio

Bilingual Customer Service Representative

• Jun 2018 - May 2019

• Entered purchase orders using SAP tools throughout seasons such as back-to-school and Christmas• Responded to customer inquiries through phone and email• Created system guides to help with on-boarding of new Customer Service Representatives• Participated in Adidas worldwide events such as Parley Run • Entered purchase orders using SAP tools throughout seasons such as back-to-school and Christmas• Responded to customer inquiries through phone and email• Created system guides to help with on-boarding of new Customer Service Representatives• Participated in Adidas worldwide events such as Parley Run

Bilingual Community Manager

• Feb 2018 - Feb 2019

• Managed Facebook and Twitter accounts for Benjamin Moore Québec• Engaged with Québec consumers answering inquiries online through social media platforms • Managed Facebook and Twitter accounts for Benjamin Moore Québec• Engaged with Québec consumers answering inquiries online through social media platforms

Bilingual Social Media and Communications Coordinator

• Jul 2017 - Feb 2018

• Managed all social media accounts for YMCA Exchanges (i.e. Facebook, Instagram, Twitter, WordPress) through social media management platform Hootsuite• Produced all blog and social media posts in English and French• Ran social media contests for YMCA Summer Exchange programs to increase follower engagement• Conducted digital media monitoring and analysis of social media platforms • Managed all social media accounts for YMCA Exchanges (i.e. Facebook, Instagram, Twitter, WordPress) through social media management platform Hootsuite• Produced all blog and social media posts in English and French• Ran social media contests for YMCA Summer Exchange programs to increase follower engagement• Conducted digital media monitoring and analysis of social media platforms

Bilingual Sales Coordinator

• May 2016 - May 2017

• Prepared and distributed weekly and month-end sales reports• Administered sales certification to Sales Managers and Sales Consultants• Responded daily to inquiries from about 80 Mitsubishi Dealerships across Canada through phone and e-mail • Prepared and distributed weekly and month-end sales reports• Administered sales certification to Sales Managers and Sales Consultants• Responded daily to inquiries from about 80 Mitsubishi Dealerships across Canada through phone and e-mail

Merchandise Supervisor

• Jun 2013 - Sep 2015

• Led a team of 30 cashiers and ensuring they provide exemplary guest service• Presented merchandise in creative and appealing ways to promote and increase sales• Handled large sums of monies daily• Made weekly schedules for cashiers• Issued appraisals to cashiers in order to help them improve on their skills• Documented cashier performance daily

Merchandise Team Lead

• May 2013 - Jun 2013

• Excellent cash handling skills (counting cashier tills)• Assisted Merchandise Supervisor with daily tasks• Followed daily hour-to-hour schedule which involved having excellent time management skills

Merchandise Sales Associate

• May 2012 - May 2013

• Provided friendly and helpful customer service to guests• Handled large sums of money• Stocked products and creating appealing displays