Shenandoah Sokel

Program Assistant, Education at Wolf Trap Foundation for the Performing Arts
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Contact Information
us****@****om
(386) 825-5501
Location
Washington DC-Baltimore Area
Languages
  • French Elementary proficiency

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Credentials

  • Outlook Quick Tips
    LinkedIn
    Jul, 2023
    - Nov, 2024
  • Cybersecurity Awareness: Phishing Attacks
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • Excel Quick Tips
    LinkedIn
    Jan, 2023
    - Nov, 2024

Experience

    • United States
    • Performing Arts
    • 100 - 200 Employee
    • Program Assistant, Education
      • Feb 2022 - Present

    • United States
    • Philanthropic Fundraising Services
    • 1 - 100 Employee
    • Administrative Assistant
      • Sep 2020 - Jan 2022

  • Sokel Makeup and Skin Care, LLC
    • Charles Town, West Virginia, United States
    • Administrative Assistant
      • Jun 2014 - Dec 2020

      -Interacted with clients professionally by phone and in-person to provide information and directed to desired staff members. - Managed supervisor itinerary and appointment coordination for both clients and personnel. -Improved customer satisfaction through application of problem-solving skills and client assistance. -Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving, as well as keeping physical files and digitized records for easy retrieval. Show less

    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Customer Service Representative
      • Jul 2019 - Oct 2019

      -Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions. -Fielded customer questions regarding available merchandise, trips, current prices and upcoming company changes. -Provided primary customer support to internal and external customers in fast-paced environment. -Educated guests on safe procedures to reduce risk of injury. -Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions. -Fielded customer questions regarding available merchandise, trips, current prices and upcoming company changes. -Provided primary customer support to internal and external customers in fast-paced environment. -Educated guests on safe procedures to reduce risk of injury.

Education

  • Shepherd University
    BM, Vocal Performance
    2016 - 2020

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