Experience

Sapphire Hotels Group
• Azerbaijan
• Hospitality
• 1 - 100 Employee
• Director of Sales

  • Aug 2022 - Present


Park Inn by Radisson Baku

• M&E Sales Manager

  • Aug 2019 - Aug 2022

  Key activities performed by event sales managers include account management, business development, market research, sales prospecting, public relations, customer relationship management, event planning and coordination, logistics oversight, revenue management, and communications. They also prepare proposals for clients and maintain well-organized event records. Event sales managers build and maintain working relationships with internal and external partners, and leverage these relationships to deliver innovative and memorable events. Show less

• Sales Executive

  • Nov 2018 - Aug 2019

  -Contact existing accounts periodically to be aware of potential groups or events -Prepare and provide proposals to clients based on their requirements-Conduct site inspection to potential clients and present product-Collaborate with operational departments to ensure high quality of services -Maximize revenue by up selling and cross-selling hotel facilities

• Sales Coordinator

  • Jun 2017 - Nov 2018

  Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue;Receiving, handling and converting Meetings, Events and Group enquiries;Planning events in conjunction with the client;Presenting and Selling available and suitable banquet / event options to the highest possible standard;Contact Meeting Planner by mail, telephone, customer outings and site inspections;Generate and develop sales leads and contact potential clients to build business relationships;Produce quotations and written confirmation to all clients;Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads;Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business; Show less

• Personal Assistant to Director

  • Apr 2016 - Jun 2017

  Arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations;Screening phone calls, enquiries and requests, and handling them when appropriate;meeting and greeting visitors at all levels of seniority;Organising and maintaining diaries and making appointments;dealing with incoming email, faxes and post, often corresponding on behalf of the manager;Carrying out background research and presenting findings;Producing documents, briefing papers, reports and presentations;Organizing and attending meetings and ensuring the manager is well prepared for meetings; Show less

• Secretary to Director

  • Jan 2015 - Apr 2016

  Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc.;Attend meetings and keep minutes;Receive and screen phone calls and redirect them when appropriate;Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.);Make travel arrangements for the director;Handle confidential documents ensuring they remain secure;Conduct research and prepare presentations or reports as assigned; Show less