Shem Omuga
Regional Human Resources Director at Scania East Africa- Claim this Profile
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Bio
Francis Karugu
A very helpful manager and recruiter to reckon with. He was the face of learning and development at Kenya Airways and the whole HR function in general. He is excellent at people skills as well as unmatched as an individual contributor.
Micheu 'Mich' Njiru
Shem is a friendly gentleman who has great teamwork and networking skills. He is focused in what he does and always strived to deliver well thought out and crisp work always in a timely manner.
Francis Karugu
A very helpful manager and recruiter to reckon with. He was the face of learning and development at Kenya Airways and the whole HR function in general. He is excellent at people skills as well as unmatched as an individual contributor.
Micheu 'Mich' Njiru
Shem is a friendly gentleman who has great teamwork and networking skills. He is focused in what he does and always strived to deliver well thought out and crisp work always in a timely manner.
Francis Karugu
A very helpful manager and recruiter to reckon with. He was the face of learning and development at Kenya Airways and the whole HR function in general. He is excellent at people skills as well as unmatched as an individual contributor.
Micheu 'Mich' Njiru
Shem is a friendly gentleman who has great teamwork and networking skills. He is focused in what he does and always strived to deliver well thought out and crisp work always in a timely manner.
Francis Karugu
A very helpful manager and recruiter to reckon with. He was the face of learning and development at Kenya Airways and the whole HR function in general. He is excellent at people skills as well as unmatched as an individual contributor.
Micheu 'Mich' Njiru
Shem is a friendly gentleman who has great teamwork and networking skills. He is focused in what he does and always strived to deliver well thought out and crisp work always in a timely manner.
Credentials
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SHL/CEB Certification in Competency based interviewing,Personality assessments and Job analysis
Taplow Luxembourg | Reseller Partner for CEB SHL Talent MeasurementApr, 2014- Sep, 2024 -
Change Management Practitioner
ProsciDec, 2017- Sep, 2024 -
Prosci Change Management Practitioner
ProsciDec, 2017- Sep, 2024
Experience
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Scania East Africa
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Kenya
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Regional Human Resources Director
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Dec 2021 - Present
The role is responsible for overall strategic direction, planning, coordination and evaluation of the human resources function for Scania East Africa Business Unit (Kenya, Tanzania & Uganda). This is achieved through structured and proactive HR work creating conditions for top performing employees contributing to business objectives. Ensuring that policies and processes are defined, implemented and maintained to meet the demands of a changing business environment. The role is responsible for overall strategic direction, planning, coordination and evaluation of the human resources function for Scania East Africa Business Unit (Kenya, Tanzania & Uganda). This is achieved through structured and proactive HR work creating conditions for top performing employees contributing to business objectives. Ensuring that policies and processes are defined, implemented and maintained to meet the demands of a changing business environment.
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Head of Talent Management, Resourcing, Learning & Development
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Dec 2015 - Nov 2021
Responsible for the development & implementation of bank-wide talent acquisition, talent management, Performance management, learning and development strategies necessary to acquire, retain and develop staff capabilities that will support the bank in implementing and realizing its strategic objectives. This is achieved through continuous alignment of the HR strategy to the business strategy through organization development initiatives.Key Responsibilities • Talent Resourcing & Management i.e. recruitment, succession planning and management, coaching and mentoring, employee engagement surveys, critical roles and talent pools; skills audit; Competency frameworks to guide recruitment, training and development programs, career paths for all divisions.• Performance management – Design of the tools, objective setting and cascading, PIP management for non performers and merit based rewards for those who meet performance expectations• Leadership Development Programs including fastrack programs, middle level management capability programs and Executive development programs and 360 degree feedback.• Learning and Development through training needs analysis, design, implementation and evaluation of trainings and also E-learning interventions.• Organization design and development i.e. restructuring to suit business models and respond to industry trends, continuous HR policy reviews• Change management initiatives including organization culture alignment programs i.e. employee engagement programs through town Halls, team buildings• Strategy formulation and development for HR and also part of core team for organization strategy development• Support HRBPs in coming up with strategic business interventions to improve performance, talent engagement and other strategic HR interventions • Support Employee Value Proposition through developing implementing & a wellness strategy, • Acting HR Director whenever the Director is out of office. Acted as HRD for 6 months. Show less
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Ag. Director Human Resources
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Aug 2016 - Dec 2016
The overall purpose of the position of HR Director is to ensure that the Bank has a highly competent, skilled and highly motivated Human Resource capable of delivering increasing levels of results in a competitive environment. The position is also a member of the Executive Management Committee – EMC, Project Steering Committee - PSC and Enterprise Risk Committee - ERCKey Responsibilities • Organization design & development.• Resourcing and workforce planning.• Performance and reward management.• Learning and leadership development.• Employee relations & engagement• Employee service delivery and information management Show less
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Samsung Electronics
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South Korea
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Computers and Electronics Manufacturing
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700 & Above Employee
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Head,Talent Management & Organization Development, Samsung East & Central Africa
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Sep 2014 - Jul 2015
• Talent Acquisition/Recruitment for the region: Workforce Planning through developing an organization structure aligned to the business strategy, Job profiles, job analysis and grading and manpower budgets, Managing end to end recruitment cycle – talent attraction, competency based interviewing and assessments, offers, contracts, new employee records documentation, on boarding, exits, terminations etc. • Talent management strategy and initiatives – Design & implementation of an integrated Talent management policy, Identification of HIPOs, Leadership Development programs & succession planning, Promotions Policy, Coaching & mentoring, Career paths, Engagement surveys, drive staff engagement levels through Great workplace committees etc. • Learning & Development Policy and Programs: Training needs analysis and implementation of learning and development programs, Leadership development programs. • Performance management & reward: Setting & alignment of individual, departmental and company objectives, Managing Performance management cycle including training of staff and managers, performance based bonus and promotions. • Overseeing HR Organization Development for the region i.e. HR policy and Process development & localization in compliance with local laws and global HR policies, organization design/restructuring for optimal performance, Job Profiling, analysis and evaluation. • Employee Relations & Welfare: Policy Development, Chairing disciplinary committee, dispute resolution, employee counselling and executing executive decisions, responsible for Staff communication, Great workplace initiatives & staff forums • HR Business Partnering/HR Risk & Compliance: Guiding the executive management and functional/ line managers on HR policies and procedures, performance management and other employee relations areas in order to ensure compliance with policies and minimize HR Risk and exposure. Show less
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Chase Bank Kenya Ltd
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Kenya
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Banking
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400 - 500 Employee
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Senior Manager Human Resources (In Charge of HRBPs,Recruitment,Comp & Benefits&Employee Relations)
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May 2014 - Sep 2014
• Developed and implemented policies and processes for Recruitment, Employee relations, Compensation and benefits for the bank• Developing the annual HR strategy in line with the business strategy and incorporating employee feedback to improve staff engagement levels.• Restructured the unit and adopted business partnering with 3 key areas: Resourcing, Shared Services and compensation and benefits (Managed 4 HRBPS,1 Comp & Ben Manager).• In charge of Employee resourcing /Talent acquisition for the bank that supported growth from 11 branches to 40 (389 staff to1500 staff).• Employee relations: Policy Development, Chairing disciplinary committee and executing executive decisions, handling staff grievances, administration of Staff benevolent and welfare fund, staff loan policy, wellness programs, Club Membership, HR helpdesk & Newsletter.• Overseeing Compensation and Benefits management of the Bank i.e. Payroll management, Medical benefits administration• Vendor Management i.e. Pension and medical insurance administrators, Employee vetting and recruitment agencies• Managing the outsourced staff services of about 600 staff• HRIS management and proper maintenance of employee records and servicesBusiness Impact• Setting up the HR structure to support growing business (Managed 4 HR business partners, 1 compensation and benefits Manager and 2 HR officers)• Integrated HR strategy & systems i.e. Recruitment, Talent management, Performance management training, and reward.• Employer of Choice award for Chase Bank (K) Ltd in 2014 by Deloitte• Increased employee engagement from 65% in 2012 to 79% in 2013• Reduced Staff attrition which stood at 14% in 2013 from 30% in 2012 • Reduced recruitment TAT to 2 weeks from 30 days• Growth in branch network (11 in 2011 to 33 in 2014) and profitability (KES 605 Million in 2011, KES 905 Million in 2012, KES 1.56B in 2013 and KES 3.2B in 2014.• Outsourcing of entry level staff and direct sales representatives & staff vetting Show less
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Human Resources Manager (In Charge of HRBPs, Recruitment,Comp & Benefits and Employee Relations)
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Oct 2012 - Sep 2014
• Developed and implemented policies and processes for Recruitment, Employee relations, Compensation and benefits for the bank• Developing the annual HR strategy in line with the business strategy and incorporating employee feedback to improve staff engagement levels.• Restructured the unit and adopted business partnering with 3 key areas: Resourcing, Shared Services and compensation and benefits• Managed 4 HR Business partners who were in charge of Key business Functions spearheading resourcing for the bank to support the exponential growth• In charge of Employee resourcing /Talent acquisition for the bank that supported growth from 11 branches to 40 (389 staff to1500 staff).• Employee relations: Policy Development, Chairing disciplinary committee and executing executive decisions, handling staff grievances, administration of Staff benevolent and welfare fund, staff loan policy, wellness programs, Club Membership, HR helpdesk & Newsletter.• Overseeing Compensation and Benefits management of the Bank i.e. Payroll management, Medical benefits administration• HR Vendor Management i.e. Pension and medical insurance administrators, Employee vetting and recruitment agencies• Managing the outsourced staff services of about 600 staff• HRIS management and proper maintenance of employee records and services Show less
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Human Resources Manager (Learning & Organization Development)
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May 2011 - Sep 2012
• Developing implementation & evaluation of Learning and development programs for the bank and its subsidiary Rafiki micro finance e.g. Leadership & technical skills programs• Talent Management: Developing and implementing career paths, Coaching and mentoring, succession planning policies and programs• Overseeing the implementation of Performance Management system for the organization i.e. Balanced score card• Design organizational structure in view of the changing business environment i.e. Job Analysis & evaluations, Competency framework• Managing on boarding program• Communication plans for the organization.i.e Monthly HR newsletterBusiness Impact• Developed job profiles for all roles to guide setting of SMART aligned performance objectives• Developed and implemented career paths and career maps for all roles• Tiered Training, leadership development programs for all levels to support career development – a blend of internally subject matter expert programs and external trainings• Job profiling, analysis, evaluation, grading and competency framework used in recruitment and training• Restructuring Business development and operations functions at Chase Bank• Talent management : HIPO identification : 20 branch managers and 20 operations Managers were developed from within the talent pool and promoted to lead and set up new branches• Knowledge Improvement Program Initiative: 30 minutes organization wide learning Thursdays• Employee bonding agreements for key talent sponsored for various leadership development programs Show less
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Leadership and Talent Development Officer
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Jul 2009 - May 2011
• Managing the corporate training calendar and the commercial training schedules, Third party trainers and evaluating the programs on a continuous basis and ensuring the trainers deliver as per the calendar. • Design & Implementation of Leadership Training Programmes to address Business Performance Gaps • Delivery/Facilitation and Evaluation of Training Programs • Change management – facilitating world class operations training and transition • Succession Planning & Talent management • Review and implementation of Performance Management System • Design, Implementation and continuous review of a comprehensive Corporate & Functional Induction • Employee relations: Assisted the Employee relations manager in chairing disciplinary panels with the union and management representatives as per the CBA agreements. Business Impact • Set up the organization wide induction program and enrolled over 1000 staff across 50 countries who had never done induction but had served at KQ for over 3 years • Designed and implemented a leadership training module for over 300 managers (strengthening our pride) together with a consultant. • Key contributor in setting up a commercial revenue stream of approx. KES 60M per quarter for training cabin crew (Curricula development, advertisement and delivery). Show less
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Zain
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Türkiye
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Medical Equipment Manufacturing
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1 - 100 Employee
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Senior Training Coordinator
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Nov 2006 - Mar 2009
•Learning & Development i.e. Training Needs Analysis, Reports, Evaluation, Module Development, Managing Training Calendar and Resources • Organization Development i.e. coordinating the talent review process(identification of HIPOs),conducting and analyzing employee engagement surveys, advising the management on strategic intervention to Improve engagement levels, LMS system set up • Performance Management i.e. training, planning & coordination of performance management process and compiling employee performance analysis reports • On boarding i.e. putting in place induction programs for all new employees joining the organization as and when required • Projects and Programs Management e.g. Led Zain Internal Rebranding; Staff Development Fund • Business Partnering - Developing and maintaining strong working relationships within the business i.e. learning interventions to address business gaps. Business Impact • Implemented a new performance management tool – Zain Dialogue • Set up a learning management system and E-learning lab • Spearheaded the Zain rebranding initiative for staff and won PRSK awards in 2008, Restructuring at Chase bank. • Set up training budget complete with a tracker for monitoring and reporting utilization on a monthly basis Show less
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Customer Care Representative
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Mar 2005 - Nov 2006
Inbound contact centre Agent Inbound contact centre Agent
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Part Time Tutor
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Jan 2004 - Feb 2005
Part Time Tutor in Business Communication,Human Resource Management,English & Literature Part Time Tutor in Business Communication,Human Resource Management,English & Literature
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Intern
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Apr 2003 - Dec 2003
Administrative and Logistical duties for Parliamentary Committee on National Security Administrative and Logistical duties for Parliamentary Committee on National Security
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Education
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2012 - 2012
Institute of human resource management
Higher National Diploma in Human Resource Management, Human Resources Management -
2007 - 2009
University of Nairobi
MBA, Strategic Management -
2003 - 2003
East African Parliamentary Institute, USIU
Higher National Diploma, Institute of Human Resource Management; HR -
1999 - 2002
Kenyatta University
Bachelor of Education Arts, English & Literature -
Carlile College
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Institute of human resource management
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Institute of human resource management
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