Shemisrael Zoleta

Technical Support Engineer at COFENSE
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Contact Information
us****@****om
(386) 825-5501
Location
Makati, National Capital Region, Philippines, PH

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Bio

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Credentials

  • AZ-900: Microsoft Azure Fundamentals
    Microsoft
    Sep, 2021
    - Nov, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Sep, 2021
    - Nov, 2024
  • MS-100: Microsoft 365 Identity and Services
    Microsoft
    Jul, 2021
    - Nov, 2024
  • Microsoft Certified Professional
    Microsoft
    Jan, 2019
    - Nov, 2024
  • Managing Office 365 Identities and Requirements
    Microsoft
    Jan, 2019
    - Nov, 2024

Experience

  • COFENSE
    • United States
    • Computer and Network Security
    • 200 - 300 Employee
    • Technical Support Engineer
      • Jan 2022 - Present

  • Accenture
    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Microsoft 365 Senior Support Engineer
      • Jan 2018 - Oct 2021

      Microsoft 365 support engineer. Handled consumer, business and partner tickets. Providing exceptional technical support skills in Microsoft 365 namely, exchange, sharepoint, onedrive, teams and so on. Microsoft 365 support engineer. Handled consumer, business and partner tickets. Providing exceptional technical support skills in Microsoft 365 namely, exchange, sharepoint, onedrive, teams and so on.

  • DemandScience
    • United States
    • Software Development
    • 700 & Above Employee
    • Telemarketing Representative
      • Oct 2016 - Oct 2017

  • Teleperformance
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Representative
      • Sep 2015 - May 2016

Education

  • Southern Luzon State University
    Bachelor of Science, Computer Engineering
    2010 - 2015

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