Enrollment Specialist

• Sep 2020 - Present

Property Manager

• Jul 2018 - Sep 2020

Hall Director

• Jul 2013 - Jul 2016

-Manage assigned living area of 450 university students. -Provide mentoring, coaching and supervision for Resident Advisor staff. -Provide advising, mentoring, and coaching for Hall Government. -Develop a safe, secure, comfortable environment conducive to academic excellence and student development and personal growth. -Tour buildings and make recommendations on facility issues. -Provide referrals for students and staff to appropriate offices and departments on campus. -Conduct judicial conferences with students in an educational manner and in accordance with university policy and procedures. -Organize, solicit, and advise with developmental and coaching techniques a hall government. -Assist in hiring student staff Resident Advisor and Desk Receptionist staff. -Evaluate, train, develop, and coach student staff insuring they maintain required GPA and are matriculating toward graduation. -Coordinate reports including occupancy management for assigned living area, including managing room changes within the building and from one building to another, including roommate conflicts and roommate agreements. -Respond to emergency situations in accordance with university protocols. -Develop academic and holistic development programs in order to foster a positive community that focuses on academics rigor and question as well as personal understanding of self and appreciation for others. Show less

Resident Director

• Nov 2011 - Jul 2013

Resident Director •Supervises Resident Assistants and ensures a successful residence life experience for students •Develops social/educational programs, with staff to support academic/social development of students •Manages assigned building and safety of residents •Ensures University social/housing regulations are understood & followed by students; manages determines and administers discipline/sanctions for minor judicial infractions Resident Director •Supervises Resident Assistants and ensures a successful residence life experience for students •Develops social/educational programs, with staff to support academic/social development of students •Manages assigned building and safety of residents •Ensures University social/housing regulations are understood & followed by students; manages determines and administers discipline/sanctions for minor judicial infractions

Loan Servicing

• Jul 2007 - Nov 2011

MLO-SR Loan Services Specialist-Workflow Coordinator July 2008-Nov. 2011 •Ability to organize and distribute the workflow for an effective process. •Planning/facilitating of team meetings to communicate organizational changes and updates. •Effectively communicating any issues or problems to team leader. •Implementing and managing training efforts to all associates. MLO-SR Loan Services Specialist-Lien Release April 2008-July 2008 •Processing satisfactions in timely fashion to meet compliance dates. •The ability to adapt to a fast paced environment and work independently to reach goals. •Working together in a team effort to increase productivity and quality. •Practicing 360-degree coaching, open communication and continuous feedback. Sales and Service Specialist July 2007-April 2008 •Appropriate use of effective persuasion skills to reach quotas. •Excellent quantitative and analytical skills with ability to reach goals. •Self-motivated and results oriented. •Provided customers with information while responding to inquiries or complaints Show less