ICT Support Technician

• Aug 2022 - Present

Manage Networking remote and onsite Manage Desktops, Laptops and Servers remote and onsite Manage switches and routers remote and onsite Troubleshooting IT equipment remote and onsite Manage and troubleshooting VoIP solutions Manage Microsoft 365 admin center Manage Networking remote and onsite Manage Desktops, Laptops and Servers remote and onsite Manage switches and routers remote and onsite Troubleshooting IT equipment remote and onsite Manage and troubleshooting VoIP solutions Manage Microsoft 365 admin center

Senior Cyber Security Consultant

• Jan 2019 - Jul 2022

• Ensuring that all employees are well-educated on IT security and governance protocols, as well as OT Security for the applicable employees.• Assessing the IT and OT environments to identify and define cybersecurity requirements and threat prevention.• Ensuring the installation of software, such as firewalls and data encryption programs to protect sensitive information.• Performing monthly cybersecurity vulnerability and risk assessments (of network infrastructure, hosts, and applications) and defining compliance adherence reports• Analysing security breaches to determine the root cause of the violations and prepare reports that document findings and resolutions.• Updating and documenting cybersecurity and governance protocols.• Ensuring the distribution of formal communication around cyber security.• Training employees on cybersecurity protocols and IT governance compliance.• Conducting research on the latest Information Technology (IT) and Operational Technology (OT) cybersecurity trends.• Conducting research on emerging products, services, protocols, and standards in support of the cybersecurity discipline.• Documenting and updating cybersecurity standards and guidelines based on best practices and industry standards.• Implementing and managing cybersecurity related tools including, but not limited to, Sophos, Fortinet, Kaspersky, Eset, Solarwinds and Microsoft Azure Show less

Junior Cyber Security

• Jul 2018 - Jan 2019

• Perform patch management of endpoints and servers to ensure the highest level of security on all critical systems.• Assist with the maintenance of all security tools and technology.• Assist with the implementation of new security systems/platforms as per the Cyber Security Roadmap.• Review, understand, and correlate data from multiple sources, which is not limited to user authentication events, windows security event logs, intrusion detections alerts, and firewall events.• Respond to security incidents, including investigation and remediation.• Assist with the creation of security awareness training and phishing campaigns and the maintenance of information security policies and procedures.• Maintain and resolve all detected vulnerabilities.• Excellent technical knowledge of the platform and network infrastructure. Show less

Private Sales Consultant

• Jun 2017 - Oct 2017

Sales Consultant for Private Clients

Retention Specialist

• Mar 2016 - May 2017

Retentions

Short Term Insurance Consultant

• Nov 2012 - Mar 2016

Inbound & Outbound Consultant for Personal lines Insurance Policies, Customer Service, Admin Work, Sell and Retaining Policies

Administrator

• Dec 2009 - Oct 2012