Shelly Winsor
Chief Of Staff at Merit Commercial Real Estate- Claim this Profile
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Bio
Experience
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Merit Commercial Real Estate
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United States
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Real Estate
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1 - 100 Employee
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Chief Of Staff
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Apr 2022 - Present
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Sagora Senior Living
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United States
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Facilities Services
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300 - 400 Employee
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Executive Director
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Feb 2020 - Mar 2022
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Business Director
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Aug 2018 - Feb 2020
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Ensign Services
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Hospitals and Health Care
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700 & Above Employee
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Business Office Manager
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Oct 2017 - May 2018
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Sunrise Senior Living
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United States
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Hospitals and Health Care
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700 & Above Employee
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Executive Director
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Feb 2016 - Aug 2017
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Bethesda Senior Living Communities
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United States
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Hospitality
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100 - 200 Employee
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Executive Director
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Dec 2014 - Jan 2016
I am responsible for the day to day operations of Bethesda Gardens, a 60 apartment assisted living community in Arlington, Texas. With resident-centered, Christ-like service and a service driven culture as our main focus; in the background, I must reach and maintain census goals and budget numbers. A balance of community service and business must be maintained at all times. My duties also include team building, management, orientation, training, maintaining licensure requirements, maintaining the core values and culture expected of Bethesda employees, overseeing hiring and termination processes, giving and overseeing annual reviews for management and their staff, assuring resident needs are met and expectations exceeded, making for happy residents and families, maintaining professional relationships by way of networking and good business practices and maintaining a constant marketing and service driven mindset for all employees. Bethesda Gardens is part of a non-profit company, Bethesda Senior Living Communities. Our slogan is "enriching lives through service" and that is what we strive to do in all levels of Bethesda Senior Living Communities. Show less
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Interim Executive Director
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Oct 2014 - Dec 2014
During my time as Interim Executive Director at Autumn View Gardens, I was responsible for the overall day to day operations of the community. During the interim, I was responsible for the location and hiring of three key management positions while maintaining the operations and high level of customer service expected of a Bethesda Senior Living Community. Team building was essential in making this process successful. I was able to maintain and build census while filling the key positions and improving overall staff morale. Show less
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Business Office Manager
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Sep 2013 - Oct 2014
I transferred to Autumn View Gardens from The Gardens Assisted and Independent Living in September of 2013 due to a relocation by my husband's job to the St. Louis area. The position is the same as I had previously at The Gardens in Springfield, MO. My duties include A/R, A/P, Payroll Processing, upkeep of resident and employee files, new hire processing and orientation, among other duties. I am currently licensed as a nursing home administrator.
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Business Office Manager Mentor
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Oct 2010 - Oct 2014
I traveled to other communities within our company as they hired new Business Office Managers and perform one on one training with them. I kept up with their progress and were their first point of contact outside their community for 6 - 12 months following the start of their employment. These new Business Office Managers also traveled to see my community where additional training took place.
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Business Office Manager
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May 2002 - Sep 2013
I began working at The Gardens Assisted and Independent Living in May of 2002 on the day after I graduated high school. I started as a server in the dining room of the Independent Living and worked my way up through the positions of housekeeper, environmental services assistant, maintenance assistant, concierge, and receptionist before being promoted to the Office Manager position in October of 2007. During my time in this position I decided to pursue my Accounting degree in order to build my qualifications for promotion and also to assist me in the duties of my current position. Show less
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