Shelly Lynch

Account Executive at Apartments.com
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Contact Information
us****@****om
(386) 825-5501
Location
Boston, Massachusetts, United States, US

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Experience

    • United States
    • Software Development
    • 300 - 400 Employee
    • Account Executive
      • Mar 2017 - Present

      Greater Boston Area

    • Sales Associate
      • May 2015 - Mar 2017

      Greater Boston Area

    • Property Manager
      • Jun 2014 - May 2015

      Greater Boston Area

    • Regional Property Manager
      • Sep 2012 - Jun 2014

      New England • Oversee 3 communities in 2 different states- 390 apartments units total • In-charge of handling a team involved in purchase, sales, leasing, renting, repairing, and modifying residential communities across MA and ME • Upon hire, redesigned and created forms, procedures, business plan, employee manuals and job descriptions and duties for greater efficiency and easy user ability • Enhance team productivity by organizing monthly meetings where accomplishments, problems and improvements… Show more • Oversee 3 communities in 2 different states- 390 apartments units total • In-charge of handling a team involved in purchase, sales, leasing, renting, repairing, and modifying residential communities across MA and ME • Upon hire, redesigned and created forms, procedures, business plan, employee manuals and job descriptions and duties for greater efficiency and easy user ability • Enhance team productivity by organizing monthly meetings where accomplishments, problems and improvements are discussed • Improve occupancy by setting goals and procedures to assist leasing and property managers in all aspects of leads • Design and implement all marketing strategies/policies/procedures for different rental markets • Preform startup operations for all newly acquired acquisitions • Recruit the staff, evaluate their performance, train and motivate them to perform better, assign additional duties, promote, and ensure that they are satisfied with the job • Manage budgeting and increase overall retuen for investors and owners Show less

    • Property Manager
      • Sep 2010 - Sep 2012

      • Oversee the day-to-day operation of 136 apartments units, 60 condominiums and 1 full dorm • Create marketing outlines for new construction including brand marketing and imaging • Perform market comparisons to adjust rents and/or specials accordingly • Responsible for managing tenants, leasing staff, maintenance staff and outside vendors • Being an active part in local neighborhood associations

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Rental/Sales Agent
      • Jul 2010 - Dec 2010

      • Interviewed clients to determine what kinds of properties they are seeking. • Coordinated appointments to show homes to prospective renters. • Successfully guided renters and owners through the rental of properties. • Drafted and negotiated leases. • Built a strong rapport with customers, resulting in numerous referrals.

    • Property Manager
      • Dec 2009 - Jul 2010

      • Oversaw and coordinated all property management, maintenance, development, and construction activities associated with multiple-buildings • Managed a full maintenance staff as well as subcontractor work for all units • Proficiency with Quickbooks and all bookkeeping • Prepared all renewal, rent increase, and late rent notices

    • Real Estate
    • 200 - 300 Employee
    • Property Manager/Leasing Consultant/Training Department
      • Feb 2006 - Nov 2009

      • Managed multiple properties nationwide and personnel in office properties • Addressed personnel, staffing, and resident concerns through direct communication • Tasked to partner one-on-one with a Forman to ensure a smooth running property • Served as a communication link between corporate office and site staff • Trained new leasing agents, assistant managers and managers for properties nationally • Worked in conjunction with training department to perform support for e-leasing,… Show more • Managed multiple properties nationwide and personnel in office properties • Addressed personnel, staffing, and resident concerns through direct communication • Tasked to partner one-on-one with a Forman to ensure a smooth running property • Served as a communication link between corporate office and site staff • Trained new leasing agents, assistant managers and managers for properties nationally • Worked in conjunction with training department to perform support for e-leasing, leasing, rent collection, phone leasing, collection of bad debt, marketing, college marketing, etc. • Recommended improvements to buildings and policies within company standards • Collected current and delinquent rent, as well as all outstanding bad debt • Organized and maintained all resident and non-resident files • Managed all bank deposits, electronic withdrawals, automatic payment methods, and credit card transactions • Created lease documents in various states • Ensured that regulatory expectations were met including Sec 8 and HUD issues under state guidelines • Fulfilled a full life cycle leasing of apartment • Designed and utilized methods and tools to maximize resident retention and marketing to potential residents • Appointed as key marketing coordinator for all of New England based properties, also branched out to other properties nationwide • Approved website designs and give feedback • Introduced the installment plan to all college properties nation wide • Other positions held include: leasing agent, property manager, local floater, traveler Show less

Education

  • University of Rhode Island
    Textile Marketing
    2003 - 2005

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