Business Development Coordinator

• Jan 2019 - Present

Promote products and coordinate product sales with our service delivery branchesServe as liaison to Oregon Care PartnersPAC Conference Lead & CoordinatorPerform data migration for website integrationMaintain data consistency about customers for our various systemsEdit and produce videos on various topicsCoordinate online content for LMS systems and assist companies in purchasing said contentProvide customer support assistance via phone, email, and zoom as neededHost "Live" segments on Facebook and YouTubeCreate Video content and maintain database of all content for the company

Product Technical Support / Regional Outreach Coordinator

• Mar 2018 - Jan 2019

Trainer/Facilitator

• Oct 2014 - Present

Provides training on topics including: Positive Approach to Care techniques, communication and how it influences care partnering, family care partner support, and first responder training about dementia. Provides training on topics including: Positive Approach to Care techniques, communication and how it influences care partnering, family care partner support, and first responder training about dementia.

Pianist & Worship Leader

• Jun 2014 - Present

Select music based on ministers guidelines for weekly worship service. Play the piano and lead the musicians. Work with Creative Worship Team so that all aspects of the worship experience are connected for each service. Select music based on ministers guidelines for weekly worship service. Play the piano and lead the musicians. Work with Creative Worship Team so that all aspects of the worship experience are connected for each service.

Volunteer Manager & Trainer

• Jul 2017 - Feb 2019

Oversee the volunteer program: identifying volunteer needs of the organization and matching volunteers to tasks; scheduling and conducting volunteer training; coordinating special event volunteer needs.Assisting in developing trainer development programs and coaching others involved in trianing efforts, providing effective growth and development opportunities and refresher training to staff of all levels. Oversee the volunteer program: identifying volunteer needs of the organization and matching volunteers to tasks; scheduling and conducting volunteer training; coordinating special event volunteer needs.Assisting in developing trainer development programs and coaching others involved in trianing efforts, providing effective growth and development opportunities and refresher training to staff of all levels.

Data & Information Systems Manager

• May 2015 - Mar 2018

Serving as a key part of operations as well as the Infrastructure Team within Edwards Center with the goal of improving and maturing the organization's knowledge management and document management processes.Working with SMEs to formulate processes with the goal of effectively using/redesigning the available data systems (Therap, ADP, SAGE, GiftWorks, etc.) to help improve, document, and achieve best performance and service of the clients.Promoting knowledge throughout the organization's programs by strengthening links between knowledge sharing and creating a document central repository. Providing general knowledge management & document management support and training as needed.

President and Owner

• Nov 2014 - Nov 2017

Started my own company to provide: 1. Alzheimer's education for care-giving professionals (Certified PAC Instructor) 2. Understanding difficult behaviors (working through SEIU on the Oregon Care Partners Project) 3. Consulting on issues around Alzheimer's care and support & training program development 4. Consulting on general training program development Started my own company to provide: 1. Alzheimer's education for care-giving professionals (Certified PAC Instructor) 2. Understanding difficult behaviors (working through SEIU on the Oregon Care Partners Project) 3. Consulting on issues around Alzheimer's care and support & training program development 4. Consulting on general training program development

Consulting Trainer

• Apr 2012 - Sep 2016

One of 11 trainers in the US who conduct a one-day training session and two-day train the trainer sessions for Law Enforcement & First Responders regarding Alzheimer's Disease and it's effect within their community in and their job. The initiative has completed it's work in 2016 so I have completed my time with them. One of 11 trainers in the US who conduct a one-day training session and two-day train the trainer sessions for Law Enforcement & First Responders regarding Alzheimer's Disease and it's effect within their community in and their job. The initiative has completed it's work in 2016 so I have completed my time with them.

Fund Development Manager

• Nov 2014 - Apr 2015

Creating fund raising efforts in conjunction with the Executive DirectorOversee fund raising events: Tree of Life Concert Series and othersWrite grants applications as neededMaintaining Donor database and donor acknowledgementsDeveloping volunteer management plans and creating support procedures for all aspects of my position Creating fund raising efforts in conjunction with the Executive DirectorOversee fund raising events: Tree of Life Concert Series and othersWrite grants applications as neededMaintaining Donor database and donor acknowledgementsDeveloping volunteer management plans and creating support procedures for all aspects of my position

Outreach and Program Director, Oregon Chapter

• Nov 2013 - Sep 2014

Manage and lead the Program Team of 3 staff for the Oregon Chapter.Programs included general audience education, early-stage engagement programs, caregiver support and consultations, volunteer recruitment and training.Serve as Association representative to a number of SPADO (State Plan for Alzheimer's Disease in Oregon) committees to implement recommendations for the state plan.Serve as part of the chapter leadership team for strategic planning and methods to achieve chapter goals for service.Conduct education programs for the general public and those affected by Alzheimer's disease, training sessions for professional caregivers and 1st responders.

Programs & Services Manager, East

• Nov 2012 - Nov 2013

Lead & train volunteers for all programs and services in my designated territory including: Education, Support Groups, Living with Alzheimer's Care Partner Workshop, Physicians Outreach, Advocacy, etc.Portfolio Manager of the Medic Alert + Alzheimer's Association Safe Return Program for the Chapter and train First RespondersPromote fund raising events and garner support for the organization in conjunction with Development StaffSpeak at conferences and local events about Alzheimer's Disease and the issues associated with the disease

Education Program Manager

• Aug 2011 - Apr 2012

Conduct Alzheimer's Association presentations for the general publicConduct training on Alzheimer's issues for health care professionals as well as first responders.Manage the Chapter's Medic Alert + Safe Return program working with families when a wandering incident occursWork with chapter colleagues to create and promote awareness of Alzheimer's Disease and the issues surrounding caregiving.

Community Services Manager / Master Trainer

• Oct 2007 - Aug 2011

Provide education, training, and support to family caregivers, professional caregivers, and the general public about Alzheimer's Disease, dementias, and the Association itself.Also co-led the planning and logistics for the Tour de Canal (184 mile bike-a-thon) fund raiser for 2009, and MemoryWalk events for the chapter.As Master Trainer, I conduct sessions for our volunteer speakers and hired trainers on all topics offered from the Association to both the general public, family and professional caregivers.

Substitute Pianist/Organist/Choir Director

• May 2004 - Jan 2011

Serve as a substitute pianist or organist for traditional services and Choir Director as needed

Worship Team Leader / Coordinator of Contemporary Worship

• Jun 2005 - Aug 2010

Work with two other team leaders to coordinate weekly worship service. Play the piano and lead one of the worship teams. Work with Audio and Visual teams to coordinate needs for each service.

Young Adult Administrator

• 2004 - 2005

Coordinate and oversee new Young Adult program for 20 – 30 year olds. Act as the main contact between the group and the church. Select curriculum and conduct Bible studies for the group which met multiple times a week. Assist the group in the creation of a Board of Directors. Left position when a full-time person was located.

Sing N Celebrate Worship Leader

• Oct 2007 - Jun 2009

Planned music for a monthly worship service that included a lesson, prayer time, and a drama in conjunction with 25-30 minutes of music. Played the piano and led the musicians. Work with Audio/Visual teams to coordinate needs for each service. Planned music for a monthly worship service that included a lesson, prayer time, and a drama in conjunction with 25-30 minutes of music. Played the piano and led the musicians. Work with Audio/Visual teams to coordinate needs for each service.

Marketing Representative

• Feb 2007 - Oct 2007

Served as the Washington DC area representative to follow-up on current leads and to seek new business in the areas of retrospective conversion and on-going cataloging projects for libraries and cultural institution.Served as a cataloging or workflow expert as needed on specific projects. Served as the Washington DC area representative to follow-up on current leads and to seek new business in the areas of retrospective conversion and on-going cataloging projects for libraries and cultural institution.Served as a cataloging or workflow expert as needed on specific projects.

Box Office Manager; Admin Assistant

• Jan 2007 - Oct 2007

Manage ticket sales for multiple concerts in multiple venuesOversee marketing and promotion of concerts through various teams and locationsManage the office operations including phones, mailing, copy center, etc.Assist the president in all tasks as necessary Manage ticket sales for multiple concerts in multiple venuesOversee marketing and promotion of concerts through various teams and locationsManage the office operations including phones, mailing, copy center, etc.Assist the president in all tasks as necessary

Manager, Education & Member Services

• Aug 2004 - Dec 2006

Oversee the training program to meet the needs of members and/or exceed assigned revenue goals - manage staff and contract personnelRecruit, schedule, and evaluate training personnel (both staff and contractors) to ensure high quality, profitable training program that creates identifiable, measurable values for members and prospective members.Coordinate with OCLC Western and other OCLC Service Centers to develop an e-learning track. Cooperate with other OCLC service centers to maximize staff resources.Cooperate with OCLC sales staff on new member recruitment and group services activities as needed to ensure successful recruitment and adoption of servicesMonitor OCLC new product development and ensure appropriate details are communicated proactively to OCLC CAPCON members via newsletters, listservs and the websiteResponsible for managing monthly, quarterly, and annual budgets in assigned areas; participate in the annual Service Center budget process

Acting Executive Director OCLC CAPCON Service Center

• Feb 2006 - May 2006

Oversee the day-to-day operations of the Washington DC office including management of 5 staff people and a budget of $2.4 million. Ensured a functioning operation until a new Executive Director was appointed

Sales Consultant, CAPCON & FEDLINK Territories

• Oct 2003 - Aug 2004

Manage all member account activities, including all library types in the CAPCON & FEDLINK territoriesMaintain strong direct personal/professional relationships with member libraries at all levels. Work with CAPCON & FEDLINK staff to facilitate communication & execution of the sales/marketing activities, team selling, to achieve sales goals.Use Wilson Learning consultative selling methods & Miller-Heiman strategic selling methods to build & manage relationships, match OCLC products/services to account needs, close sales for assigned products/servicesMaintain specialized and in-depth knowledge of library automation, workflow, and customers, and OCLC products/servicesAdvise OCLC product development staff of trends/potential developments for OCLC products/servicesDevelop territory plans/presentations by account type and by product line for use in salesAssist regional manager in providing training and direction to other Library Services staff involved in sales activities

Music Director/Organist

• 2002 - 2004

Work with the Pastor and Worship Committees to coordinate weekly church services. Directed a 30 member choir, coordinated weekly rehearsals, service music, and special music. Work with the Pastor and Worship Committees to coordinate weekly church services. Directed a 30 member choir, coordinated weekly rehearsals, service music, and special music.

Technical Services Marketing Consultant

• 1997 - 2003

Perform demonstrations of OCLC products & ServicesCreate Sales & Marketing Plans for OCLC products & ServicesConsult with libraries on workflow, strategic planning, etc.Provide decision assistance to libraries regarding NELINET membership optionsProvide assistance to member libraries in assessing their automation needs Perform demonstrations of OCLC products & ServicesCreate Sales & Marketing Plans for OCLC products & ServicesConsult with libraries on workflow, strategic planning, etc.Provide decision assistance to libraries regarding NELINET membership optionsProvide assistance to member libraries in assessing their automation needs

Senior Proposal Writer

• May 1994 - Oct 1997

Manage staff of 2Assign task to each person & maintain group schedule in conjunction with two other departmentsCo-chair weekly scheduling meeting to determine meeting weekly deadlinesPrepare sales presentationsAssist in system demonstrationsWrite responses to RFPs and RFI regarding Geac's two library automation systemsUpdate boilerplate informationWork with all departments to keep the information current about the systems/services Geac provides to libraries

Training Coordinator / Project Manager

• Apr 1991 - May 1994

Manage the training team for the ADVANCE system (a fully integrated UNIX-based automated library system consisting of five basic modules)Train customers on site (over 40 libraries or systems around the US, Canada, and the Netherlands)Act as the site contact between company and customer insuring continuous communicationPerform system demonstrations for sales staffAttend national library conventions as a system expert

Instructor/Analyst

• Apr 1989 - May 1994

Instruct use of the ADVANCE system, with emphasis on the software applicationWrite user and training documentation for 11 coursesAct as a consultant for libraries in automation issues

Customer Support Representative

• Jan 1989 - Apr 1989

Serve as customer contact for hardware/software problems on the ADVANCE systemPerform training at six Hawaii Community Colleges in circulation setup and use

Assistant Technical Services Librarian

• Jun 1987 - Dec 1988

Manage the cataloging unit (full time staff - 3; students - 4)Manage the cataloging module of the Geac ADVANCE systemTrain my staff and students to use the ADVANCE systemTrain professors and students in the use of the OPAC module while acting as a reference librarianServe as library liaison to Music department as well as Peace & Global Studies department Manage the cataloging unit (full time staff - 3; students - 4)Manage the cataloging module of the Geac ADVANCE systemTrain my staff and students to use the ADVANCE systemTrain professors and students in the use of the OPAC module while acting as a reference librarianServe as library liaison to Music department as well as Peace & Global Studies department