Shelly A Thomas, SSGBG, MBA

Process Improvement Specialist at Saint Lucie County Property Appraiser
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • Executive Management Certified
    Management & Strategy Institute
    May, 2021
    - Oct, 2024
  • Project Management - Lean Process Certified
    Management & Strategy Institute
    Apr, 2021
    - Oct, 2024
  • Six Sigma Lean Green Belt in Government
    Management & Strategy Institute
    Jan, 2021
    - Oct, 2024
  • Bridging the Gap between Strategy Design and Delivery
    Coursera
    Sep, 2020
    - Oct, 2024
  • Business Process Improvement
    LinkedIn
    Jun, 2020
    - Oct, 2024
  • Lean Six Sigma Foundations
    LinkedIn
    Jun, 2020
    - Oct, 2024
  • Operational Excellence Foundations
    LinkedIn
    May, 2020
    - Oct, 2024
  • Process Improvement Foundations
    LinkedIn
    May, 2020
    - Oct, 2024
  • Lean Six Sigma White Belt Certification
    Management and Strategy Institute

Experience

  • Saint Lucie County Property Appraiser
    • United States
    • Government Administration
    • 1 - 100 Employee
    • Process Improvement Specialist
      • Feb 2020 - Present

  • Wells Fargo
    • United States
    • Financial Services
    • 700 & Above Employee
    • Business Relationship Manager
      • Aug 2015 - Feb 2020

      Responsible for new business development as well as relationship management for existing commercial clients. New business development encompasses generating new loans, deposit, and treasury management services. With regard to existing clients, relationship management involves overseeing a portfolio of clients to manage overall profitability, retention, while ensuring a higher level of service is provided at all times. Currently active in St Lucie and Indian River counties through volunteering and advisory services to a number of non-profit and civic organizations.

  • Wells Fargo
    • United States
    • Financial Services
    • 700 & Above Employee
    • Branch Manager
      • 2009 - 2015

      A senior branch manager with over 16 years of experience in the Financial Services industry with a passion for leadership and coaching. Motivated team player and business professional with proven performance in linking corporate vision and values with the delivery of desired results through people development and empowerment, combined with efficient use of process and technology. A coach with a track record of reliably using effective leadership, interpersonal, decision-making, and communication skills to meet and exceed sales, customer experience, employee retention, and engagement goals.

    • Service Manager
      • May 2007 - 2009

    • Licensed Personal Banker
      • Jun 2002 - 2009

    • Service Banker
      • Nov 1999 - Jun 2002

Education

  • Nova Southeastern University - H. Wayne Huizenga School of Business
    Master of Business Administration (MBA)
    2002 - 2004
  • UWI
    Bachelor of Science - BS

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