Shelli Hobdell

Human Resources Advisor at Silky Oaks Children's Haven
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Contact Information
us****@****om
(386) 825-5501
Location
Manly, Queensland, Australia, AU

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Experience

    • Australia
    • Individual and Family Services
    • 1 - 100 Employee
    • Human Resources Advisor
      • Jul 2020 - Present

    • Corporate Support Officer - People & Culture
      • Oct 2015 - Jul 2020

    • Australia
    • Utilities
    • 300 - 400 Employee
    • Project Administrator (Part-time)
      • Jan 2015 - Sep 2015

      • Compilation & analysis of weekly, monthly & quarterly management reporting.• Manage departmental safety KPIs to ensure monthly targets are met.• Manage invoice processing and credit card reconciliation within SAP database and perform monthly budget analysis.• Administration support and reception coverage as and when required.

    • Risk & Contracts Administrator (Full time and Part-time)
      • Mar 2012 - Jan 2015

      • Contract analysis ensuring compliance with regulatory standards.• Produce and verify statistical, financial & risk reports on a daily, weekly & monthly basis.• Weekly settlement calculation and verification.• Resolve discrepancies regarding generation data, prices and contract details.• General administration tasks and taking departmental meeting minutes.• Compilation and distribution of executive committee meeting papers.• Ensure internal and external deadlines are met on a daily basis.

    • Executive Assistant to EGM Trading (Part-time)
      • Sep 2011 - Mar 2012

      • All aspects of high level secretarial and administrative support to Executive General Manager & Group Managers within the Trading area including diary and email management. • Compilation and analysis of financial reports for group managers.• Coordinate and follow-up managers to ensure reporting deadlines are met.

    • Australia
    • Utilities
    • 300 - 400 Employee
    • Commercial Support Officer (Full-time)
      • Apr 2008 - Feb 2011

      • Contract analysis ensuring compliance with regulatory standards. • Produce and verify statistical, financial & risk reports on a daily, weekly & monthly basis. • Weekly settlement calculation and verification. • Resolve discrepancies regarding generation data, prices and contract details. • General administration tasks and taking departmental meeting minutes. • Compilation and distribution of executive committee meeting papers. • Ensure internal and external deadlines are met on a daily basis.

    • Enquiries Support Officer
      • May 2007 - Apr 2008

      • Main purpose of this role is to deal with problematic applications forwarded by Enquiries Officers, Managers and Team Leaders and resolve complaints from irate callers and Ministerials. • Liaise with various stakeholders including applicants, suppliers and members of other departments to enable efficient processing of applications. • Manage all issues posted on the SharePoint database and keep accurate and up to date information on various spreadsheets. • Main purpose of this role is to deal with problematic applications forwarded by Enquiries Officers, Managers and Team Leaders and resolve complaints from irate callers and Ministerials. • Liaise with various stakeholders including applicants, suppliers and members of other departments to enable efficient processing of applications. • Manage all issues posted on the SharePoint database and keep accurate and up to date information on various spreadsheets.

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Business Centre Supervisor
      • Jun 2006 - Apr 2007

      • General administration duties, including maintaining up to date information on any correspondence relating to prices, menus and inclusions for bookings, as well as processing payments and reconciling outstanding accounts. • Organise conferences for members of the Institute, including room bookings and all aspects of catering and equipment required. • Meet & greet members and their guests. • Main point of contact to resolve any issues or complaints. • Prepare monthly rosters for staff and conduct regular meetings to ensure open communication.

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Conference & Incentives Coordinator
      • Aug 2004 - Dec 2005

      • Sole person responsible for coordinating all conference, wedding, function and group activity from initial enquiry through to supervising the actual event. • Issue of sales kit and quote information to potential clients and following up all enquiries, as well as conduct face-to-face sales calls within the local area to help build relationships. • Represent the Resort during site inspections with media and industry clients to promote and sell our product. • PA duties to Resort General Manager including diary and travel management.

Education

  • Australian HR Institute
    Certificate IV, Human Resources
    2018 - 2018
  • Macquarie Business College
    Certificate in Hositality, Hospitality (In-Flight Service)
    1996 - 1996
  • Northern Metropolitan College of TAFE
    Advanced Certificate in Hospitality Operations, Hospitality
    1995 - 1995
  • Kurrunjang Secondary College
    High School, Year 12 VCE
    1989 - 1994

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