Administration Consultant

• Oct 2022 - Present

Technical Writer and Document Specialist

• Oct 2022 - Present

Business Owner

• Jan 2022 - Nov 2022

Business Owner

• Mar 2022 - Aug 2022

Office Administrator

• Sep 2020 - Dec 2021

ERP Coordinator and Training

• Jan 2021 - Nov 2021

ERP and Occupational Health & Safety Coordinator

• Dec 2017 - Aug 2020

In December 2017, a position in the Safety department opened. I applied for the position and was honoured when I was appointment. Occupational Health and Safety is a department where one learns on a daily basis. Hazard identification and injury on duty are just two areas where I have learnt so much. Holding regular SHE REP meetings and training sessions allows us to encourage staff to be safe in the workplace and follow the rules. The Emergency Response Planning side is one topic that I am passionate about. Teaching staff and management by means of training sessions and exercises, is always rewarding. Conversing with external parties allows me to learn more of the bigger picture.

Ground Operations Trainer

• May 2017 - Dec 2017

During my time in the training department, my functions included updating of various manuals, developing training material and programmes and facilitating the training programmes. The courses I trained included: Standard Operating Procedures for Ramp Agents, Checkin Staff, Lost Luggage Staff and Team Leaders. Other training included the Groubd Operations Manual, Airport Authority Airside Induction and Dangerous Goods CAT 9, 10 and 11. In order to train Dangerous Goods, I attended and passed Dangerous Goods Cat 6, was assessed by the Civil Aviation Authority and was accredited to train the course. As a trainer, another but just as important function, was administrative duties. This included record keeping, printing of training materials, occasionally, booking of venues and pre-course communications.

Training and Development Specialist in Emergency Response

• Feb 2008 - Feb 2014

During the period from 2008 - 2014, I contracted to various airlines, charter companies and an airport authority.My role was to ensure that their Emergency Response Plan was up to date. This included developing of check lists, training of staff, ensuring all Emergency Response Kits were available, exercising the staff and management through Table Top Exercises and attending and evaluating their Full Scale Exercises. This included Head Office as well as all stations. During the period from 2008 - 2014, I contracted to various airlines, charter companies and an airport authority.My role was to ensure that their Emergency Response Plan was up to date. This included developing of check lists, training of staff, ensuring all Emergency Response Kits were available, exercising the staff and management through Table Top Exercises and attending and evaluating their Full Scale Exercises. This included Head Office as well as all stations.

Emergency Response Consultant

• Jan 2008 - Feb 2014

I worked on a contract basis for Mango Airlines, adhoc, when the need arose during 2008 to 2014. I assisted with the following:*Developed / Assisted with the Emergency Manual *Developed various training programmes*Developed and facilitated various types of exercises to test the staff and plans *Training of staff *Facilitated Corporate and Station Exercises*Liaised with hotels and other role players on their behalf*Assisted with projects, example the set up of their training facilities and ticket sales at OR Tambo Airport

Emergency Response Consultant

• Feb 2011 - Nov 2012

Between 2011 -2012, I worked adhoc with 1Time Airline assisting them with their Emergency Response Plan at all stations. My assisted with the following:*Developed Emergency Response Manual *Developed a training programme *Facilitated Corporate Table Top Exercises*Liaised with hotels and other role players on their behalf Between 2011 -2012, I worked adhoc with 1Time Airline assisting them with their Emergency Response Plan at all stations. My assisted with the following:*Developed Emergency Response Manual *Developed a training programme *Facilitated Corporate Table Top Exercises*Liaised with hotels and other role players on their behalf

Training Executive: Emergency Response

• Jan 2001 - Jun 2007

The need arose at Comair to conduct Air Rage Training and that is where my interest grew in Emergency Response. I attended courses in London with British Airways, AVIEM and had the privilege of attending two Symposiums with AVIEM in Atlanta, Georgia. Due to the training I received, I was able to develop check lists, train and exercise staff, roles players and management, responsible for the various areas in the case of an emergency. I attended many Full Scale Exercises held around South Africa and over boarder destinations, evaluating their Emergency Plan and giving feedback on their exercise. I developed a training course called 'Emergency Champions' where we selected volunteers from each station and trained them up to be responsible for their stations emergency plan. Their function would include ensuring all contact numbers were up to date, all changes would be updated, training of staff would be organised and an exercise would be arranged. Meeting with Role Players, eg, Airport Company, Medical, Fire and Rescue etc was an important and ongoing role as it allowed trust to be built and ensured that any changes to the airport plan was corrected in our airline's plan.

Training Executive

• Jan 1998 - Jan 2001

Comair organised a Train the Trainer course, for which I volunteered and was given the opportunity to become an airport based trainer. The training grew and the number of programmes increased, which led to the position becoming full time. Training included various programmes for new staff, check in training, customer service programmes and airside induction training.Updating manuals, developing training programmes, keeping training records, rostering staff for courses, preparing staff for courses and marking of exams, was a daily function of the Executive Trainers.We introduced Craft Manuals (on the job training) and became National Qualification Assessors in order to move forward with assessing staff.

Ground Operations

• Jun 1995 - Jan 1998

Joining Comair was an amazing experience, fresh out of college. I worked my way through the various airport functions, including, arrival and departures, check in, ramp agent, lost luggage, ticket sales and departure control. I was given the privilege of becoming a Supervisor and acting Airport Manager, on weekends. The experience I gained at the airport is priceless and assisted when I moved on to be a trainer.