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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Regional Manager
      • Jul 2022 - Present

    • Community Manager
      • Sep 2021 - Jul 2022

    • United States
    • Travel Arrangements
    • Community Director/ and Assistant Community Director
      • Jan 2008 - Feb 2021

      Assist/Manage a 200+ multifamily apartment community, and maintain 95% closing rate.· I ran the full operations of the property during times. · I Organized, scheduled, oversaw, followed up, and ensured major repairs were completed in a timely manner which in the budget while running regular operation with only 2 employees in a 3 employee office. · Collect monies owed by all tenants monthly, and adhere to court procedures to ensure zero delinquency each month while increasing the monthly income by 100k from 2010 to 2020. · Prepare and deliver all legal and formal notices in accordance with state law.· Maintain all account records and transactions including NSF's, rent allowances, concessions, rent increases and other management-approved debits and credits · Provide high levels of customer service, and plan and host resident functions as well as maintaining all files.· Direct marketing to local area to increase occupancy.

    • Assistant Community Director
      • Jul 2007 - Feb 2021

      Manage a 200+ multifamily apartment community, and maintain 95% closing rate. Collect monies owed by all tenants, and adhere to court procedures to ensure zero delinquency each month while increasing the income by 85k from 2010 to 2014. Closeout $0 Monthly!! Prepare and deliver all legal and formal notices in accordance with state law. Maintain all account records and transactions including NSF's, rent allowances, concessions, rent increases and other management-approved debits and credits Provide high levels of customer service, and plan and host resident functions as well as maintaining all files. Direct marketing to local area to increase occupancy.

    • Restaurants
    • 1 - 100 Employee
    • training specialist
      • Jul 2002 - Aug 2007
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Server/Certified Trainer
      • May 2002 - Jul 2006

      Trained new employees, and provided high levels of customer service. Processed monetary transactions, and suggested sales to patrons. Trained new employees, and provided high levels of customer service. Processed monetary transactions, and suggested sales to patrons.

    • Professional Training and Coaching
    • conflicts dept.
      • Jul 2001 - Jan 2002

      Assigned to law offices for temporary employment. Managed prepaid legal in call center. Provided high levels of customer service. Served as head of conflicts department. Assigned to law offices for temporary employment. Managed prepaid legal in call center. Provided high levels of customer service. Served as head of conflicts department.

    • United States
    • 1 - 100 Employee
    • Bar Supervisor
      • Jul 1999 - Aug 2001

      Created schedules, and maintained appropriate levels of inventory. Processed monetary transactions, and provided high levels of customer service. Created schedules, and maintained appropriate levels of inventory. Processed monetary transactions, and provided high levels of customer service.

    • Server, trainer
      • Mar 1999 - Aug 2001
    • Receptionist
      • May 1999 - Aug 2000

      Operated multi-line phone system, and performed general office duties. Prepared intake sheet for attorney, filed court documents, and input billing. Operated multi-line phone system, and performed general office duties. Prepared intake sheet for attorney, filed court documents, and input billing.

Education

  • Florida Metropolitan University
    Associate of Science (A.S.), Paralegal Studies
    2006 - 2010
  • Everest University
    Associate, Science; Paralegal Studies
    2006 - 2010
  • Lipan High School
    Associate of Science (A.S.), Legal Assistant/Paralegal
    1995 - 1999

Community

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