Shelley Johnstone

Fixed Operations Director at Bish's RV, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Indianapolis, Indiana, United States, IN

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Experience

    • United States
    • Retail
    • 200 - 300 Employee
    • Fixed Operations Director
      • Jul 2023 - Present

      RV RV

    • United States
    • Retail
    • 700 & Above Employee
    • Director Of Service Operations
      • Apr 2019 - Jul 2023

    • United States
    • Retail Motor Vehicles
    • 700 & Above Employee
    • Finance Manager
      • Nov 2016 - Jul 2023

    • Finance Manager
      • Nov 2016 - Nov 2016

      Finance Manager

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Online Sales &Service Manager
      • Feb 2016 - Nov 2016

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • General Manager/ Area Manager
      • May 2004 - Apr 2015

      Responsible for the daily operation of up to 18 Hertz loctions. Improved revenue in each location through training and development of each Branch Manager, Management Associate and Management Trainee on the sales process. Continue to provide excellent customer service levels through expansion efforts by the Hertz Corporation. Challenged to devlop employees, increase revenue and minimize costs. Responsible for the daily operation of up to 18 Hertz loctions. Improved revenue in each location through training and development of each Branch Manager, Management Associate and Management Trainee on the sales process. Continue to provide excellent customer service levels through expansion efforts by the Hertz Corporation. Challenged to devlop employees, increase revenue and minimize costs.

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Account Manager
      • 1999 - 2004

      Responsible for managing a 300 account base though company merger and re-branding. Build and maintain relationships with clients through direct mail, courtesy calls, and follow up visits to discuss increased needs and service issues. Improve insurance replacement revenue in each branch over previous year and business plan. Continuous emphasis on internal and external "buy in" of this new division of a national company. Responsible for managing a 300 account base though company merger and re-branding. Build and maintain relationships with clients through direct mail, courtesy calls, and follow up visits to discuss increased needs and service issues. Improve insurance replacement revenue in each branch over previous year and business plan. Continuous emphasis on internal and external "buy in" of this new division of a national company.

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Staffing Manager
      • 1997 - 1999

      Direct contact to over 200 human resource and departmental managers per month within target companies to market stffing services. Lecture and visit 7-12 recruiting sources per month, such as colleges, career centers, and job fairs. Oversee employee benefits packages and supervise payroll. Direct contact to over 200 human resource and departmental managers per month within target companies to market stffing services. Lecture and visit 7-12 recruiting sources per month, such as colleges, career centers, and job fairs. Oversee employee benefits packages and supervise payroll.

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Branch Manager
      • 1994 - 1997

      Employed 12 to 15 manager trainees, csr's and maintenance technicians. Attained customer service level of 9% above corporate target rating system. Managed a regular business of 85 commercial accounts. Consistently ran branch 20% above target monthly counter sales. Employed 12 to 15 manager trainees, csr's and maintenance technicians. Attained customer service level of 9% above corporate target rating system. Managed a regular business of 85 commercial accounts. Consistently ran branch 20% above target monthly counter sales.

Education

  • Southwestern Michigan College
    General Studies
    1992 - 1994

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